Find hotels in Lederach, PA from SAR 297

"The front desk said I hadn’t paid for my room through Expedia which I did. So they charged me again. There was no soap or shampoo in the room, no iron no coffee nothing. When I checked out I showed them how on my Expedia app it said paid. They told me they couldn’t do anything about it and to contact Expedia. When I contacted Expedia and explained the situation they contacted the hotel and they were told that they had charged me because I had an upgraded room. Unbelievable since there wasn’t even a bar of soap. If that was an upgraded room I would hate to see the standard ones. Also the front desk staff never mentioned any upgrades or offered upgrades. The hotel doesn’t even have an ice machine, they told me to go to the nearest gas station. Avoid staying there."

"This hotel smelled dirty, looked dirty and felt dirty. Pool, gross. Lobby, gross. No towels, empty shampoo/conditioner dispensers in bathroom. Our sink was dirty and clogged. After asking for towels for 2 straight days I was finally given the tiniest, worn looking towels i’ve ever seen. They looked like something you would use to wash your car. If I hadn’t prepaid I would have left this hotel immediately. Definitely do not recommend to anyone. Beds were comfortable and appeared to be clean, so I at least felt ok with my family sleeping in them! The rest, yuck."

"Great location "

"Overall great hotel "

"Staff and customers very bad service room dirty the room no ready"

"Great breakfast, clean rooms. Stiff beds but other than that the stay was great."

"Hotel had system problems so bad time to be staying as staff got overwhelmed and wasn’t able to be very attentive. Overall hotel was nice and clean, breakfast are is not laid out well and gets crowded but food was decent."

"I asked for a room clean, twice, once when I checked in and again in the morning and it was not done"

"The water pressure in the shower was horrible I felt dirtier getting out than I did going in The hallway smelt like complete garbage there was no microwave no coffee maker no refrigerator The air conditioner did not work I would never stay there again"