"Staff and property was Excellent. But EXPEDIA totally messed up the reservation. Their offshore help was friendly but very unhelpful. Their unwillingness to resolve their screw-up cost be $$$ (and I am just a low paid worker), so it made the caused the entire stay to be miserable"

"We stayed here for several nights. The staff members at the front desk were very helpful. They were able to add an extra night for me. They offered a list of local restaurants, as well as sharing their favorites, which was great to know (and we enjoyed the places that were recommended). The room was very clean. The bed was comfortable. Breakfast was a highlight -- lots of options for hot and cold breakfast items, including make-your-own waffles, and a yogurt parfait station with strawberry...