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"Reception and wait staff very helpful and well presented"

"Enjoyed my stay. Great option for Cheltenham short breaks. "

"We enjoyed our stay at this hotel very much. The hotel was very clean. The staff was very friendly, professional and were very helpful. The hotel is pet-friendly, so our dog was welcomed and had a great time"

"Lovely stay, nice hotel in town centre, rooms comfortable but hot. Breakfast good, parking available"

"Great vintage decor. "

"Room large and well appointed, including a fridge. Comfortable King-size bed. Bathroom was a little small but clean We were staying for two nights and opted for drink vouchers in lieu of having room serviced. Didn't try the restaurant because we dined at a friends' place one night and our daughter had recommended some of the nearby restaurants which were very good. The staff at reception were very friendly, helpful and courteous."

"Great hotel, great staff"

"Central location, near parks, pubs supermarkets. "

"This place is amazing! We stayed here as a couple for 4 nights in May. We were given a conplimentary room upgrade because we were celebrating a special occasion, and we were able to add an extra night into our stay abd stay in the same room. We absolutely fell in love with the place. We were only supposed to stay for 3 nights, but added on an extra night and the staff kindly arranged it so that we could stay in the same room. The rooms are absolutely huge! We stayed in a superior deluxe room and it was 45msq! The room was beautifully and elegantly decorated and the bathroom had both a shower and a bath, plus his and hers sinks. The hotel and grounds are stunning and well looked after. The staff are professional and polite. This place is perfect for a romantic stay for couples. Not much to do in the immediate surrounding areas, apart from some country walking. However, the place is less than an hours drive from both Bath and Bristol. My only one fault from the entire stay is that the room didnt have a coffee machine. I think thats a must in 2024. I'd definitely stay here again. Keen to stay in the Henry VIII suite!"