"Staff so uninformed. So many trainees - for a high class hotel was shocked on how little training had taken place and I get the impression there is a high staff turnover rate."

"Property is ok but staff can be very short with clients. When we asked for breakfast in the room, we were told to come down even though it we had it in the room the day before. After calling the front desk and explaining, the breakfast was available in the room again. Another disappointment was the restaurant. Staff is extremely nice but it definitely wasn’t as good as before…"