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"From checking in and throughout our 2 night stay the staff were so friendly and helpful. Gave transport options…don’t bother with the airport hopper bus service so easy to catch the bus just along from the hotel. The breakfast is great value with extensive choices and good coffee machines. Rooms clean and bed’s comfy. Would definitely stay here again "

"A bit confusing to get to from terminal 5"

"Location, location! Easy access to tube . Also staff friendly and efficient. Don’t forget view from top of roof of Heathrow the monster!"

"Amazing place to stay close to the terminal check in was easy and smooth. Food was lovely hotel was clean and tidy will definitely use again "

"Loved this hotel - soon to become a favourite in London. It’s close to Paddington so easy to get the Heathrow express. Lovely spacious room with a kitchen. Lots of activities (like movie nights and yoga) if you feel like meeting up with people and being social. Friendly backpacker type vibe but more luxury and elegance. There’s even a laundry with free washing machines and dryers - even the detergent was free. Only downside was that the pool and spa were closed for maintenance and that was something I really wanted to use after long haul flights."

"Had a wonderful night. Masani(don't know if I spelt it right) and the other trying gentleman at the front desk was fantastic. I don't usually stay at the Hyatt brand but the energy from the staff and he answering of questions was phenomenal. I highly recommend Hyatt to anyone connecting via London."

"Great airport hotel!"

"The hotel was nice and modern. The charging stations was a added bonus."

"Great value for money. Felt safe. Only one elevator working was a drawback"