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"This was the second stay for us at the Hotel Santa Maria Novella. All that we loved about it the first time we enjoyed again. The staff is very friendly and helpful, the breakfast is very good, the bar is fantastic, the location is fabulous for walking around the core area of Florence. While we did get an upgrade with a sitting area, the room was a bit dark, but our kids' room was very bright with a great view as was the case with our first visit. We would definitely return on our next trip to Firenze!"

"Great"

"Staff was friendly and very helpful Nina at check in was great. "

"This magnificent, luxurious hotel is located at the centre of everything. Just a short walk to the Duomo, to various markets, to wonderful little restaurants and so many shops. We truly loved our stay at Bernini Palace. The service was exceptional. The staff at the front desk were always ready to assist with directions, recommendations and reservations. Truly a pleasure. The daily breakfast buffet was just excellent. So much variety and beautifully presented. The rooms were just stunning. The decor and service levels added to the enjoyment of our stay in Florence. Thank you to all the staff at Bernini Palace for making our visit to Florence even more memorable."

"Very friendly staff, great location. Our family had a great experience. "

"The hotel is amazing. The staff was wonderful and accommodating. The food was wonderful and the pool was fun, surround sound music at the pool area was a bonus. Shout out to the food and beverage manager, Daniele. He was really pleasant to talk to, had a lot of local information to share and makes wonderful salad! I would highly recommend this hotel. It was my favorite while I was staying in Florence."

"I would stay here again. While the check in process was a bit slow, the room was comfy, air conditioned, and had a great shower. There's a rush for check in at 3pm so be prepared to wait. They have a great luggage service for 3 euros, so you can ditch your stuff and wander the city while you wait for check in, or before you leave the city. Everything is walkable from this location, which is fabulous."

"Excellent staff, fantastic breakfast, clean room with great bed. "

"Nice installations with friendly staff and a young/relaxed atmosphere "