"Rooms looked like they weren't swept. Visible damage on the bathroom door, Jetted tub (sharp metal busted on overfill drain), dresser, and flooring. Outdated climate control and microwave. Towels had dirt and black flakes on them. Hotel front desk tried to put us up on a Double bed room when we reserved a King Sized with jetted tub. They didn't know if one was available. Then, gave us a room with the king and no jetted tub. Then, we had to return and correct it to finally get the room we wanted....

"The air conditionig pushed out a smell that smelled like dirty coochie. I can ahead and have it on recording confirming the pool was heated and there was a hot tub also. Neither wree usable. They were noth so cold if frlt like jumping in the lake during winters first thaw and even the spa was cool enough itvshocked my skin enough i coud not stand tpnput more than my feet in and that was the whole purpose of my stay was to use these ammeneties for my daughters birthday. Comletely pissed i was...