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"Hotel was very clean generally and room was also very clean. Staff were helpful and polite. Pool and jaccuzi is nice addition. Location is right in the middle of the city centre with loads of Restaurants nearby.."

"Overall lovely stay! Very peaceful and relaxing. We had a balcony with the best view of the lake! Amazing! The grounds were lovely also. The man at the desk was very lovely, friendly and helpful. However, they desperately need poo bag bins! It’s a great hotel for dogs and there were no restrictions, however there were no bins at all to put the poo bags which was very annoying. But apart from that no issues. "

"Pleasant enough location, easy parking, breakfast agreeable ..."

"The perfect day with the perfect woman at the perfect venue and staff. Perfect :)"

"A pleasure to stay"

"The hotel was near to Helvellyn for our walk, our third visit to this hotel. The staff were all very hardworking and lovely. The meals and choices were very good as were the bar choices. A lovely old building."

"Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!"

"Fantastic location for Train Station, serious shopping, dinning & Drinks"

"The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in. "