2/10 Terrible
Qiqi, Malaysia
23 November 2018
Disliked: Cleanliness, staff & service, room comfort
Not recommended.
The hotel location inconvenience, nothing around the hotel, must driver out or take cab.
Hotel staffs Super unfriendly, first day check in, because of the breakfast issue, the staff said: If you want cancel the hotel, just cancel, they no need our business”, how can a service staff answer like this??? Super rude and unfriendly staffs.
Guys, please take note, Breakfast is chargeable, Adult RM15, Kids RM10. Don’t blindly book the hotel, stated free breakfast but need to pay at the end. And the breakfast not worth the money. Stated 7:30am to 9:30am for buffet breakfast, but 8:30am reach the buffet place, nothing to eat. Ask the staff, they said left bread, just eat bread. What kind of service is that?? Pay RM15 for a person only eat bread.
The room overall is new, but the furniture all is lousy, especially the double decker bed, totally cannot sleep well. My advise is Don’t waste money to book room with double decker bed, you will regrets.
My bad experience in Langkawi.
Qiqi
Stayed 3 nights in Nov 2018