"The rooms need an update. Dirty carpet and stained mattresses. Had a fire alarm go off at 2am, rushed out and not a single word from the staff no words of reassurance or explanation. The next day the water went out for the majority of the day. The water in the morning was boiling hot and was unable to shower or even wash my hands. Eventually the water just stopped. Not happy. I had to reach out to gain an explanation. The staff finally left a letter and did end up going door to door but that...

"Je recommande cet hôtel à proximité des attractions d'Edimbourg. L'hôtel était propre, le personnel sympathique et à l'écoute. Nous avions s une grande chambre avec une literie confortable. Le seul bémol est la salle de bain ouverte sur la chambre mais on s'est adapté."