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"Renee that works in the cafeteria was awful to be around. She stands around like a guard and doesn’t even greet or interact with the guests. She was carrying on loud about not cleaning up the bread. I would not go back just because she was there honestly. The rest of the hotel was fine."

"This place was very nice. It is obviously new and is beautiful. The breakfast was one of the best I’ve had."

"All of the staff that I met were friendly and helpful"

"Tge sta"

"Clean offered a lot great location staff very helpful"

"We traveled for my son’s track meet. We appreciated the well stocked kitchen to prep race day meals and the complementary laundry facilities to clean his uniform in between races."

"Clean room, great breakfast, clean pool"

"Only thing I didn’t like was the a/c. It would come on and 10 minutes later it was too cold. It would go off and 10 minutes later it was too hot. Threw covers off and back on all night"

"I believe that there's a new management and they're trying to make it work, and I hope they do. Everybody we talked to at the desk was helfpful and polite. I'm sorry to write this, but it was a disappointing experience. I know the prices were low and it would be a simple hotel, but still it surprised us. There is a clear need to fix some things and bring it back to a more well presented place. Breakfast, although free, was very disappointing: there was coffee and hot water (or maybe juice?...

"Clean room."

"The person check me in while on the phone not even telling me my room number. Conversation on the phone was more important! She was not doing her job."

"We had a wonderful stay at Hotel Indigo Jacksonville-Deerwood Park. The hotel was clean, modern, and very comfortable. Elena at the front desk was friendly, welcoming and helpful, making check-in quick and easy. She upgraded our room to a suite. The room was spacious, quiet, and very well-maintained. The great big bathtub was excellent after a long drive. I was a bit surprised by not having a bathrobe and slippers like usually suits have but other than that everything was great. Hotel’s location...

"I have been staying here for a few years since my daughter lives on the riverside of Jax. The staff is very friendly and I always sleep well in the comfortable beds. The room offers water bottles and coffee pods. I will be back!"

"AC perfect. Room Clean & perfect. Staff friendly and perfect. Breakfast was varied and perfect. This Holiday Inn is the perfect place to stay."

"Just a basic hotel- elevator needs to be worked on. The elevator makes weird noise and drops when it gets to each floor"

"Room smelled like mildew."