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"The units are like cabins which were popular in the late 1950s and early 1960s, with gravel access. Parking is directly in front of my cabin. The cabins are difficult to identify at night with no street lighting in the cabin area. Interior walls are shiplap stained boards. Flooring is modern laminate. My unit had two bedrooms, each with a double bed, with curtains separating them from the living area, so not very private, but ok for me as a single person for one night. The bed was good and the...

"Superb stay"

"staff was kind and helpful. The pillows looked comfy but had very little cushion to them, the bed on one side was sunk in and no a/c. As we were barely in the room for the day I didn’t raise these issues with the front desk but for the extremely inflated price of the room I’d definitely look at other properties next time to find better value."

"Beautiful place to relax! Very comfortable and homey vibe! All experience is awesome!!"

"Decent 3 night stay! Although it was a bit of a walk into the Main Street area, they provided free shuttle passes, which was a really convenient way to get into town with a good bus schedule. Some of our pillow cases had stains, but otherwise clean property! Staff were friendly and we enjoyed the hot tub overlooking the mountain. The Mountain View room was beautiful."

"The spa was lovely but it can get busy. The room we stayed in had a view of a large electrical box and a large metal chimney flue. Not the view you look forward to when visiting the mountains especially for the cost of the room. There were a couple of other concerns and whether it was policy, or staff was unclear, but an attempt was made to help defer the sting of that. The customer service manager was very nice and listened to the concerns."

"Rooms area bit dated but still clean."

"This is the best place to stay at Banff"

"Welcoming hotel with decent fascilities, nice room and walking distance of Canmore town centre restaurants and shops. Plenty of on site parking, don't be worried by the trains.."

"El hotel es hermoso y tiene muy buena ubicación. Las camas son horribles, super viejas e incomodas"

"Do not stay here until the conversion to a Qualitu Inn is done. Worst hotel stay of my life. Not a staff issue just rooms are not livable."

"Good location and wonderful view from porch. Great room and clean bathroom. Would have liked little more info from receptionists. Would be nice to have phones in room. Rooms need more lighting around microwave area."