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"The location and the natural surroundings were amazing, and the cabins were charming. However, the maintenance was disappointing. It looked as if the cabins had not been properly maintained for years. Most of the furniture and amenities were old, worn, and outdated. While the cabin had most of the essentials, it would greatly benefit from renovations and regular upkeep."

"Excellent location, well designed layout of rooms and walkways, Chilli's restaurant is attached to this hotel and was great. However for what we paid, the tub drain could have been cleaned out by staff so the water flows and also the TV's are way behind the times; its time for an upgrade and ability for patrons to sign into their own Netflix accounts (streaming accounts). The towels were clean and the towel policy is great for multiple night stays. They do need to ensure the pool towels are kept...

"Good"

"I was told I needed a deposit as I didn't have a cc which I agreed to on the basis that I would be getting it back within 3 days. I am still waiting for my deposit and I have reported this business to the BBB. Also the hotel was in such bad shape that the handles in the elevator were coming off. The floors were filthy. And they charge an extra $30/person for the pool amenities and the hot tub and sauna are both not working. Save your money."

"Will definitely stay again!!"

"It was ok"

"Amazing restaurant, our loft condo has plenty for family vacation after. Bunker bed is too soft for me. No issue with anything like reviews mentioned online. Only standard outlet for EV charging, it’s slow yet worked. Note, there are many outlets on the property, only ones with light night light working has power."

"Suite is tidy and clean. My kids love the water park!!!"

"I would stay here again. It’s beautiful and well managed."

"The staff throughout the hotel were exceptional. Friendly, informed and helpful. In fact, when asking for assistance to find an area of the hotel or a particular place, staff guided us themselves to the location. Very kind. The bar staff was equally professional. Treated us as if we were their “favorite table” in a fully-packed space. We enjoyed our stay greatly."

"This property going through renovation. Everything was very difficult, parking, staff, amenities. They force you to use their app. Staff clearly says, if you bok through the third party, no help!! Way too expensive. Wonder why popular travel busses were there? Do they get a better deal? No better than a cheap Motel"

"The facility had lots of Mosquitoes in the lobby. Some were in the room as well."

"Close proximity to town is an advantage."

"Clean, great location, excellent and helpful staff!"

"The Northwinds Canmore was clean and comfortable. The bed was very comfortable with nice pillows. The bathroom was spotless. The parking was convenient. The Bankhead Restaurant was a great place for a delicious breakfast and dinner and was connected to the hotel. The staff were always friendly and helpful. Convenient location and just a short walk to the Canmore Town Center."

"Great location and helpful team at the front desk. Hot tubs on top deck were great after a long day of hiking."

"Stay away. Expedia shows some luxury pictures, and you get nothing. These people were arrogant. My brand new car was scratched and dented just because I spoke to staff, as the Expedia pictures and reality had zero similarity. Expedia should be ashamed too for uploading luxury pics that are totally irrelevant."