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"Close to the town of Banff and the beautiful views."

"The property has lots of history and many free tours. We went on a half hour history tour of the hotel and learned more about some subtle points of its history. The price of the hotel is definitely on the pricier side. We hope they could give free parking or breakfast for guests."

"My daughter enjoyed it very much and was asking when will be going back."

"clean room"

"Someone stole slippers from the pool. Inspite of 3 cameras, staff and receptionist didn’t think it was important even after I mentioned i had a toe fracture and plantar fasciitis and how imp those were to me for rest of my trip. They try to check video and even after it it was only 30 mins window at the end of the day couldn’t try to help. Cleaner upstairs didn’t help. They cud have easily contacted the guest at the pool but blatantly didn’t do. Such carelessness towards thier guest."

"Can’t be a better location"

"We parked near the entrance thinking it would be better security there? Apparently there's no one watching the parking lot. All of the garbage bags in our truck bed were looted thru and things taken. It was all old things so we arent worried however my husband's truck cab is full of expensive tools, what was to stop them from breaking INTO the truck? I wanted to take a bath, no tub stopper. The bathtub enamel had a fist size hole above/near the drain. Found an open bar of soap in shower so...

"Very quiet and away from the downtown with great views at the pool."

"Great place to stay."

"Perfect"