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"After a long day of driving or hiking in the mountains, all you want is to get to a cozy room and a good bed to rest peacefully. Unfortunately, that wasn't what I expected. In my opinion you should furnish each room with beds and furniture in better condition and remove all traces of dust from every corner of the cabin."

"Air conditioning was nice and cold. Doors have a large gap underneath, light and all sound from the hallway comes through. After renovating the rooms it's outrageous that the doors were not replaced with something more sound proof. Pool is also an extra $20 to access"

"Kind, responsive and well mannered staffs"

"My kids loved the water slide and hot tub. Breakfast was great for the whole family."

"The rooms were big and comfortable and the pool was awesome!"

"Service speed"

"Great place. Feels very clean and nice. Pool area and patio lights could use a little tlc but still a lovely place."

"This hotel is located right as you enter Banff, so it’s not directly in the centre of town, but we still found the location really nice. In the summer, it was about a beautiful 20-minute walk into the main town area, which we actually enjoyed. The hotel itself is really beautiful. The rooms are modern, very clean, and comfortable, and the staff were always friendly and welcoming. The bakery downstairs was definitely a highlight — wow! The pastries were amazing, and it was perfect for grabbing...

"Beautiful property. Close to downtown canmore"

"Run down"

"Air conditioning did not work, so they placed a portable stand alone air conditioner in the room. The room was no maid service and the room was not cleaned for four days. The sheets and towels were not changed during thi time. The front desk staff did provide coffee for the coffee machine on most days, but one evening the staff could not find the coffee. The restaurant was closed and the pool was suitable for children only."

"Great stay and Great staff"

"Property was clean, room was clean staff was very friendly."

"Very clean room. Staff is very professional. Nice hot tub and sauna. Quiet and beautiful view!"