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"Hot water pool is amazing"

"Nice property to stay"

"Very cute little cabin. We will return this place is magical and unique"

"Swing lock on the door was bent and seemed really worn, did not make me feel safe. Also had to listen to doors slamming most of the night which kept waking me up. The door was not sealed well and you could hear everything in the hallway. Did not have a good sleep at all. Also does not have airport shuttle. Would not stay here again"

"it’s not worth it!"

"We arrived at 3:30. They said the room wasn’t ready until 4 so we went into town. Room wasn’t ready until 5:50. Almost 2 hours after check in. Manager compt us drinks at the restaurant which was very nice."

"Clean rooms, great breakfast, few mins out from main attractions and my best highlight - 24hrs available coffee machines on each floor."

"Lake Louise Inn has some nice amenities and a great location. Legends was a highlight - we ate there twice as there really isn’t much else in town that’s open for dinner/family friendly. It just seemed like it’s seen better days - little things like quality of linens, broken lights and outlets. Staff was sort of uneven - we got very little guidance or info on amenities. We were also disappointed that the gazebo was closed for a private event on our Saturday overnight."

"This resort was incredibly beautiful inside and out. It smelled wonderful everywhere. The staff were all genuinely friendly; the service everywhere was excellent. There were plenty of amenities on site and the concierge was helpful with information re off site activities."

"Great stay"

"It was almost fourteen thousand for a glorified motel. The room is very outdated and the amenities where sub par. I get that it’s Banff so places think they can up charge but so not worth the money to stay here"

"Large room on 2nd level, good view with balcony. Clean, well maintained."

"Central location"

"The rooms are well appointed and the hot tub was the highlight of the stay."

"Absolutely wonderful stay. The room was clean, comfortable, and very well maintained. The staff were extremely friendly and patient, answering all of our questions and even helping us recover a t-shirt we had lost through the lost and found. One of my favorite moments was sitting on the balcony, enjoying the peaceful atmosphere of Banff. Another unforgettable experience was relaxing in the rooftop hot tub in the light evening rain, watching clouds drift past the distant mountain peaks. It felt...

"Clean room, outdoor pool, laundry"

"Amazing experience. Apart from some renovations were in place. Staff was really helpful with everything."

"We wanted to know where we can get drinkable water"