Find hotels near Lake Trail, Palm Beach from SAR 322

"The food is not good and it is terrible overpriced, they add gratuity to everything, the wait staff isnt friendly except for Lot Lot. The bartenders are like robots, dont interact dont smile, like if they were doing you a favor making a drink. The money is guaranteed so why give good service. I think that the service industry is worse when tips are added to the check instead of giving what the service deserves. I used tonlove this hotel. After the last time, I am never going back."

"Great. Stay"

"Everything was extremely expensive!!! Can't do it again and most of my friends can't afford it!!!"

"Location is perfectly placed towards everything."

"The room was clean, older (1928 per the hosts yelling at me on the phone) but clean. The property is pretty. HOWEVER, the surrounding area leading up to the house was homeless lining the streets. When I was given my check in instructions, that's where I was told about street parking. The photos conveniently leave out all of the street parking where the cars line bumper to bumper. That's not shown in the aerial view. I am a female traveler who didn't feel comfortable parking and walking in the dark. Neighbors have signs up everywhere "no trespassing" "under surveillance". When I contacted the host it was simply to inform that I had chosen not to stay due to safety concerns and the condition of parts of the room. I didn't take photos of anything because I didn't intend to escalate anything. I had no reason, until the host called me. The host of this listing cannot get his emotions under control. I was instantly met with hostility. A female guest is saying they are not staying because of safety concerns, a male host calling with aggression isn't the answer! Enjoy your stay as long as you have no complaints. HOST-update the parking info on listing so we can decide. When a guest brings something to your attention - take a breath rather than call and unload on them. I would not have escalated this past the initial message had you not called and spoke to me the way you did. I understand pride in your property and it's your business but your behavior confirmed my concerns."

"This hotel met our needs and then some! We LOVE and prefer super clean hotels (Germa-Phobes) and were happy happy happy to find all amenities met our satisfaction."

"Great choice if you want to be on Palm Beach Island!"

"I do not believe 5 stars covers this. This was truly the best rental home we’ve ever stayed in. Everything was thoughtful, just perfect. Daniela was a fantastic communicator- couldn’t have asked for better! "

"This hotel was a perfect getaway and exceeded all expectations. The attentiveness and cleanliness were top notch not to mention the amenities were fantastic. Damion is one of the staff members who made sure to make our stay memorable and was always so kind and helpful. "