"I was pleased to see that my assigned room had wood flooring instead of the dated carpet I’ve encountered during previous stays. The bathroom has also been updated, although it’s small, and the shower floor creaked underfoot, making the quality of the renovation questionable.
Unfortunately, the AC stopped working after a long day of park hopping. Maintenance came up and explained that the unit needed servicing. Not exactly what you want to deal with after a full day in the parks. It’s a disappointing way to end an otherwise decent stay.
Checkout service remains hit or miss, with staff sometimes coming across as surly or indifferent.
The Dolphin’s location and its Disney partnership benefits remain major selling points, but the inconsistencies in service and upkeep keep the overall experience from feeling as polished as it should."
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