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"The place is amazing. Staff was very nice. The service was excellent. I recommend."

"I booked because it looked beautiful in the photos, but when we arrived, we were greeted by a disheveled man in a torn shirt who looked like a homeless person; he turned out to be the receptionist. He gave us the key, and it turned out the bathroom was shared with other rooms—something not mentioned when I booked. We decided to leave and look for a place in better condition. Honestly, I do not recommend it at all. I lost my money. Very bad place. I wish can I have my money back."

"Able to enjoy nature "

"Hermosa habitación,limpia,confortable,el personal bien atento,muy buena atención "

" Xiomara and staff if amazing"

"Family with 5 rooms total. Clean rooms & area. Staff very friendly & helpful. Breakfast was amazing. We felt safe in the gated area & had a little peace of mind with the kids walking from room to room."

"Lindo hotel se los recomiendo todo muy bien"

"The property is very intimately set up the room that I got had the hot tub and the balcony connected, which was very nice. The only thing that I had an issue with was, I guess the room hadn’t been used in a little while so there was a a few small bugs that were in the bed and when I turned the ceiling fan on a few of them fell from the ceiling fan and because of the heat, the power kept going off and it stayed off for quite a while in the middle of the night, which caused us to be extremely hot,...

"Un lugar muy bonito, una vista bella, si la piscina estuviera climatizada sería estupendo, pero me encantó el lugar . Muy lindo."

"This property is BEAUTIFUL. From the front desk, to the spiral staircase, the pool , the cafe, and the rooms. Staff were pleasant and helpful. Breakfast at the cafe was the best. The pool was wonderful after a long day in Granada. The room was clean and cozy and was perfect and reasonably priced for a last minute stay for just a night. The rooms had a mini fridge which was super convenient. Loved this hotel so much and will certainly come back again."

"The staff at this place treat you like royalty. It’s such a private and intimate setting surrounded by nature. One of the best experiences! "

"Everything was great and the management team was very helpful"

"Hotel Casa Sam Francisco was an incredible stay in an incredible town. The thing that really stood out was the staff with how friendly, supportive, and knowledgeable they are about Granada and how to get around. The owner Terry took time during breakfast to speak with me and check in on me, which really made the hotel feel very welcoming and warm. Also, it is a very interesting historical building and within walking distance from many attractions in Granada. Would 100% recommend!"

"I stayed as a solo traveler and felt very comfortable and safe. It’s a beautiful property and the pool was very relaxing. The breakfast was super delicious and location very convenient. AC worked well, comfy bed, clean bathrooms etc! I loved the architecture and decorations. Hope to come back."

"The staff are very friendly and helpful. The pool is perfect. The room and the hotel in general is very clean. Loved everything about it ❤️"

"Toll"