4/10 Poor
Margareta S.
26 Dhuʻl-Q., 2023
Liked: Cleanliness
Chabella
We arrived during a rain storm. After the check in, we found that our apartment was leaking water through the roof. After a phone call with the host, we were transferred to another apartment, which was also flooded. Finally, a third apartment was dry enough, but it was really run down and without WiFi (very important to us). After agreeing to stay there for a week until an adequate apartment was free, we were again transferred to a 4th apartment, which was nicely furnished, but had black mold on an entire wall. The communication with the landlord was never very helpful because he lived far away and had no person on site, who spoke an adequate English. After complaining about the mould in the 4th apartment, he treated us with silence. We were spending 3 weeks in the mouldy apartment and no attempts to rectify the situation were made. We cannot recommend this apartment.
Margareta S.
Stayed 29 nights in Oct 2023