"Everything was nice. Thank you"

"The staff was very nice and pleasant. The room was clean, but…the room was very run down. The shower nozzle was barely hanging on the wall with the plaster gone all around it with constant dripping. There were old stains on the comforter, The TV could not bring in regular stations, had to keep moving in the room to get any reception. The A/C was loud and shut off before cooling. I asked for a room without pets in it due to allergies and was told all rooms have had pets, they only had one. I did...

"Shower Head didn’t work. Roaches everywhere in the room. No breakfast just coffee and a small yogurt. Tv barely worked. No lock on the doors."