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"Terrible manera from the concierge who screamed at us because we forgot our key inside the room and he has to go to reception and get us the master key. He literally screamed and was extremely upset. He shouldn’t be working in hospitality if he cannot handle this type of situations. Innocent mistake that happens to guests frequently. Very disrespectful. He was angry at us and felt the need to show it with yelling and bad manners."

"Rien à dire nous avons séjourné qu'une nuit .residence bien placée. "

"Very spacious flat and terrace. The beds were reasonably comfortable. There kitchen area is very basic and there were no soap, washing up liquid, sponges, drying rack/tea towels. Shampoo and shower gel provided but no conditioner. Had to clean the flat in the end with vacuum and cleaning utensils provided by reception, which only works for a couple of hours in the morning and evening. This was checked very quickly and efficiently. "

"This is not a hotel for a traveler. It’s suited to family vacations in the mountains. No internet access in room, TV didn’t work, no linens, towels toilet paper, etc. Bring your own or pay for use of their linens, towels and hope the market is open for food and other needs. Parking? Yes, but a 200-meter hike with bags. "

"Superbly located property, a few yards away from the lift with great facilities; garage, ski lockers, pool… we checked in online (which we strongly recommend) via the link the property sent which saved us queueing on arrival Saturday (queue was out the door!) - they will send you a SMS with you room number, go there straight away and your keys and instructions will be on the kitchen table. Brilliant! Would return if skiing in Alpe d’Huez again."

"The apartment was not as the pictures described it on the website, very misleading. Kids bedroom with no windows and had black mold on the ceiling There was also no window in the bathroom and extractor fan did not work, so also had black mold Toilet sink had come away from wall, the shelf was propped up with bits of paper The kitchen had kick boards missing, the fridge didn’t work properly and was generally old and tired looking The second night (Sunday) there was a big party in the room...

"Great people, amazing views! "

"Excellent location, friendly staff. Lots of amenities "

"Fabulous stay as always Thank you "