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"Everything was great except for the electronic key for the elevator which didn't work and the keypad at the door was fickle and very annoying. That's why it's only four stars"

"Great place to stay! Safe area."

"Extra clean, wonderful atmosphere, excellent food"

"Excelente lugar dentro de un complejo, muy buen cuarto, todo de muy buena calidad. muy recomendable, volvería a utilizarlo si volviese a quito"

"Apartment has amazing views. Security not so nice to us but the host was great."

"Buena ubicación"

"Nous sommes arrivés à l’hôtel. Les gardiens nous demandaient un code QR que nous n’avions pas. Au bout d’une heure, quelqu’un nous a aidé pour envoyer un message via whatsapp. J’ai dû téléphoner mon fils au Québec pour qu’il parle à quelqu’un d’Expedia. 2h30 plus tard nous avons eu notre chambre. Très déçue du service."

"Cleanliness, peaceful and convenient location. Customer service is deeply lacking. Due to that deficiency, I won’t stay there anymore."

"This was the most beautiful property I stayed at in Ecuador. The accommodations were amazing and the staff was very helpful and welcoming."

"Fue una estadía excelente, totalmente recomendada en todos los aspectos. Un anfitrión sumamente atento y amable, el lugar hermoso, impecable, muy cómodo y con todos los servicios anunciados."

"Location, location and location."

"No hubo ningúna comunicación entre hotels.com y el hotel en cuestión, me dijeron en todo momento que no sabían de mi reservación espere mucho tiempo a que me solucionaran y eso no sucedió, estoy pidiendo mi reembolso, ya que me tuve que ir a reservar a otro sitio."

"Nice apartment, Nice building, Nice area"

"This is an excellent authentic Quito apartment. Offering plenty of space including kitchen it is well located for a stay in Quito. The rooms are clean and its charm really is its traditional feel. However what adds to the excellence is the attention to detail of the Moreno family - they are brilliant. Their aim is to ensure you have a brilliant stay and will do all they can to help this to happen - organise taxis, recommend restaurants, help you with trip planning - you ask and they will do all...