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Top La Sabana Hotel Reviews

Ritz Acapulco Hotel All Inclusive

2/10 Terrible

"Got food poisoning, hotel is not as advertised-it’s old and not well maintained, staff was rude, check out time was not communicated properly, room was missing all towels at arrival, unable to sleep due to loud music outside of room until 6am every night, air conditioner was not working properly and made loud noise, room toilet leaking water on floor, used eyelash stuck on mirror in the room’s bathroom, rude towel pick-up/return staff, food was not good and caused me to have food poisoning and had to go to the doctor for antibiotics, pools were overcrowded and dirty, activities and amenities not well explained, did not feel overall welcome at all…horrible experience all together."

Fiesta Americana Acapulco Villas

4/10 Poor

"The hotel is a large, beautiful, and brand-newly renovated property. Our room was amazing, with plenty of options for relaxing by the pool. However, the beach access was extremely disappointing. The beach area is very small and right next to a jet-ski rental, so we felt crowded and unsafe. The locals, especially those trying to do business by bringing outside visitors, were extremely rude, messy, and even aggressive. These vendors were bringing in guests from outside, setting up tables in front of us, blasting music, and leaving trash everywhere. Despite repeatedly complaining to the hotel lobby and security, we received no support. Although the manager responded to my review saying they would improve this, I can’t recommend this hotel—especially for international tourists—because the beach experience was not relaxing or enjoyable at all."

Krystal Beach Acapulco

4/10 Poor

"From the time we arrived the hotel staff seemed very unwilling to take make you feel welcome, front desk seems to be more interested in coworkers conversation and her cell phone rather than accommodating the guests arriving. Same attitude was expressed throughout the hotel. As far as the hotel location was great."

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Top La Sabana Hotel Reviews

Ritz Acapulco Hotel All Inclusive

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Top La Sabana Hotel Reviews

Ritz Acapulco Hotel All Inclusive

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