"Vvvvv"

"We were charged an additional US$66 after checking out of the hotel, without any explanation, notification, or receipt. We had already paid the full cost of our stay before checking in, and we did not purchase or use any additional services during our stay. This unexpected charge was completely unexplained and disappointing. I believe the hotel should provide a clear explanation and an itemised receipt for any additional charges. The lack of transparency is concerning, and I would advise future...