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"This was our second time coming to this resort. It still remains one of if not the cleanest resort we have been to. Staff is always friendly and the food is great. The Japanese restaurant is a must when you stay here. We will be coming back again in the future. "

"We couldnt believe that upon arrival our room was upgraded from a Junior Suite to that of a Master Suite! We were very appreciative of how they fullfilled our requests of being on the ground level and close to both Swimming pools because of my knee issues! My wife and I were very impressed by the personal attention we were given by entire staff but especially by Antonio(Dinner Service) and Ariel(Breakfast Service) at the Buffet. I mentioned that i loved Spicy Salsa with my meals and they both went into the Kitchen and Blended me some Habanero Salsa..this is just an example of the kindness that they displayed towards us throughout our stay. We were able to really enjoy our Vacation because of the staff! We definitely recommend Pueblo Bonito Emerald Bay to all who are considering to go! Cant wait to go back!! "

"It was a wonderful experience "

"Nice place to visit "

"The grounds are stunning"

"Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel! "

"I had an excellent experience at this hotel. All the staff were very kind and helpful, but we especially want to thank Antonio Balderas at the front desk, who helped us a lot with our reservations and tours, he was always willing to assist us with a great attitude. Thanks to him, our stay was much easier and more enjoyable. We would definitely come back and highly recommend this place for its outstanding customer service! "

"Solo lo utilicé por una noche pero la verdad estuvo muy agusto "

"Hotel was nice, in a great location. Very clean and quiet. The only issue was the pool. It was small but because of its location it makes it for a pleasant stay."