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Hotel Marco Polo

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Marco Polo

1 bedroom, in-room safe, desk, laptop workspace
View from room
Point of interest
Daily buffet breakfast (EUR 10.50 per person)
Game room
Hotel Marco Polo, near Caldea Spa, is perfect for outdoor adventures. Enjoy international cuisine at the buffet before skiing (shuttle available) or relaxing at the poolside bar. Helpful staff ensures a pleasant stay, and WiFi connects guests in public areas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Parking available
  • Room service
The current price is SAR 157
SAR 177 total
includes taxes & fees
8 Sep - 9 Sep

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Triple Room (2 adults and 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Interior Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Interior Quadruple Room (3 adults and 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Interior Quadruple Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Interior Room

1 bedroom, in-room safe, desk, laptop workspace

Triple Interior Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Interior Quadruple Room (2 adults and 2 children)

1 bedroom, in-room safe, desk, laptop workspace

Interior Quadruple Room (2 adults and 2 children)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Double Room

1 bedroom, in-room safe, desk, laptop workspace

Interior Double Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Quadruple Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Interior Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Double Room for single use

1 bedroom, in-room safe, desk, laptop workspace

Interior Double Room for single use

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 16 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Deep soaking bathtub
Wardrobe or closet
  • 16 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Map
Avinguda Sant Antoni 36, La Massana, AD400

What's nearby

  • La Massana Ski Lift - 8 min walk - 0.7 km
  • Caldea Spa - 6 min drive - 4.8 km
  • Pyrenees Andorra Shopping Centre - 6 min drive - 4.8 km
  • Mirador Roc del Quer - 10 min drive - 9.9 km
  • Pal-Arinsal Ski Resort - 11 min drive - 10.9 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 42 min drive
  • Barcelona El Prat Airport (BCN) - 172 min drive

Restaurants

  • ‪Restaurant Borda Eulari - ‬2 min drive
  • ‪RESTAURANTE ANDREA - ‬2 min walk
  • ‪Restaurant Gaspá - ‬18 min walk
  • ‪Cafe Don Piacere - ‬8 min walk
  • ‪Borda De L'avi - ‬15 min walk

About this property

Hotel Marco Polo

Hotel near Pal-Arinsal Ski Resort
Located close to Caldea Spa, Hotel Marco Polo provides a poolside bar, a playground, and an arcade/game room. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site international cuisine buffet restaurant, Buffet, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, a water dispenser, and a 24-hour front desk
  • A vending machine, tour/ticket assistance, and a TV in the lobby
Room features
All 121 rooms include comforts such as laptop-friendly workspaces, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Languages

Catalan, English, French, Spanish

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  • Breakfast available
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9.0 out of 10, Wonderful, 35 reviews
The price is SAR 215
SAR 238 total
includes taxes & fees
21 Sep - 22 Sep
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 14 per night)
  • Street parking available
  • Ski shuttle nearby
  • Uncovered self parking on site (EUR 14 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10.50 for adults and EUR 5.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Buffet

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.50 for children
  • Uncovered self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July to August
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Marco Polo
Hotel Marco Polo La Massana
Marco Polo La Massana
Hotel Marco Polo Hotel
Hotel Marco Polo La Massana
Hotel Marco Polo Hotel La Massana

Frequently asked questions

Does Hotel Marco Polo have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Marco Polo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Marco Polo?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Marco Polo?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Marco Polo?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Marco Polo located?

Conveniently near skiing facilities, this La Massana hotel is located in the mountains, within 3 mi (5 km) of Pal-Arinsal Ski Resort and Caldea Spa, and close to winter sports such as skiing lessons and snowshoeing. Mirador Roc del Quer and Naturlandia are also within 16 mi (25 km).

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Hotel Marco Polo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 37 out of 159 reviews
Rating 8 - Good. 57 out of 159 reviews
Rating 6 - Okay. 30 out of 159 reviews
Rating 4 - Poor. 29 out of 159 reviews
Rating 2 - Terrible. 6 out of 159 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

cynthia

Liked: Staff & service, property conditions & facilities
It was in the center of town and close to the things we wanted to do. My negative was that there is no A/C in the rooms and apparently they don't use wash cloths, we used a hand towel to bathe.
Stayed 8 nights in Jul 2022

6/10 Okay

Anne Sofie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and poorly maintained. The room were clean enough, but it was very noisy as we could hear everything through the thin walls. Breakfast was ok.
Stayed 3 nights in Jan 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Bien para estancias de fin de semana en La Massana. Cerca de todo y del acceso al tele cabina. Aparcamiento cerca.
Stayed 1 night in Jul 2025

6/10 Okay

DAVID

Liked: Cleanliness
Habia mucho ruido de los niños de equipos de hockey y mucho frio en la habitacion que no se puede graduar
Stayed 1 night in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Calidad precio muy bien 👍
Stayed 1 night in May 2025

10/10 Excellent

LIUDMILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service

Esta muy correcto y él personal es amable-

Normal, él hotel está un poco necesitado de reforma en las escaleras. pero las habitaciones están bien. La cafetería también y él parking bien situado. Lo mismo que él hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

ISSOUFOU ANAROUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rapport qualité prix je recommande
Stayed 1 night in Apr 2025

8/10 Good

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ylfa

Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Vicent Francesc

Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es un hotel antiguo, el personal es amable. Pero la habitacion olia horrible,y estaba pegada a una calle transitada con mucho ruido. El precio no equivale al servicio en general.
Stayed 3 nights in Sep 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisumas gracias pir la gran hospitaludad y amabilidad del persinal del hotel Marco Polo. Volveremos muy pronto
Stayed 1 night in Aug 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities
Un peu vieillot
Stayed 3 nights in Aug 2024

6/10 Okay

Annely Lorena

Liked: Cleanliness
La unica pega es que no habia aire acondicionado en la habitacion. Nos recibieron con agua de cortesia en la habitacion pero no habia neverita. La limpieza correcta. Bien comunicado.
Stayed 2 nights in Aug 2024

4/10 Poor

Raul

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante para 3 estrellas

Habitación cerrada sin salida a exterior, claustrofóbica, cosa que no se menciona en la descripción de la habitación reservada en la web de Hotels.com, aunque solicitamos un cambio, no se nos facilitó. Luego el parking horroroso, mencionan que está a 200metros, lo dudo, para llegar hay que bajar una pendiente muy pronunciada sin acera, donde suben y bajan coches. Cuando justo en frente del hotel, en la otra acera hay un parking bien majo.
Stayed 1 night in Aug 2024

4/10 Poor

Jean-Michel

Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel très sale , resté dans son jus des années 80. Rien n'a été rénové et des insectes couraient au sol de la salle de bain
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Stayed 1 night in Aug 2024

6/10 Okay

Adrián

Liked: Staff & service, property conditions & facilities

Correcto

El hotel es antiguo, cos que en la habitación no se nota, ya que está restaurada, excepto el baño, que es antiguo, pero en buen estado. De la habitación lo que cambiaría don las almohadas, son como el papel. Otro aspecto negativo de la habitación es que no tiene aire acondicionado ni nevera para enfriar las botellas. El desayuno completo y muy bien.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muito barulhento, é possível ouvir as pessoas conversando, subindo e descendo escadas, abrindo e fechando portas. Quarto muito abafado, não tem ar condicionado. Muito sujo, com odor.
Stayed 1 night in Jul 2024