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"Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama"

"Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff. "

"We enjoyed our stay at the hotel and the Pizza at the restaurant was delicious i"

"Great Matterhorn view at breakfast back glass door 😍"

"Everything was wonderful about our stay. Especially great was the van back and forth from the train station."

"We had a wonderful time at the hotel. Facility was clean and we had everything we needed. Service was very friendly. The elevator seemed a little outdated but it worked. All good, though."

"breakfast was good and service was excellent hotel directly faces the matterhorn with an excellent view"

"Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again."

"Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety. "