"The AC did not work when we turned it on to go to bed. (We turned it off when we got in the room as it was too cold.) Yet, it wouldn’t turn on when we went to bed. Strange, but it would turn on in the morning. Because the AC didn’t work, we opened the window and thankfully it was nearly cool enough. Yet, people were outside smoking and making noise, until quite late. (There is an outer door near our window.) The smoke came in the window. Unfortunately, she didn’t wake me to shut the...

"Check-in was good, that was the last nice thing. Our first room was dirty. We had to leave and come back later for a room to be made available for us. We arrived around 5:30 PM. Second room had one bed that the sheets had obviously not been changed bc there were makeup smears all over. The floors have been so badly cared for that they’re warped and they squeak loudly whenever we walked around. Shower was crazy, the head sprayed water everywhere no matter what we did. (Thus the need for extra...