Find hotels near LUTH Building, Kuala Lumpur from SAR 179

"Traders Hotel Kuala Lumpur was one of the most overrated hotel stays I’ve had in 26 years working in hospitality. The location and room view were excellent, but almost everything else fell short. I prepaid about AUD $250 for 5 days of breakfast and gave up after the first morning. At roughly AUD $50 a day, it was poor value, with very limited international options. Worse, I watched juice being mixed from powder in full view, yet staff tried to suggest it was “freshly squeezed.” When questioned, communication suddenly became difficult. My refund request was acknowledged, but I was told it will take another fortnight to be applied. The food and beverage offering overall was extremely weak. There were constant GrabFood deliveries morning and night, which says a lot for a so-called 5-star hotel. Even the overnight concierge staff had Domino’s delivered during my stay because it was cheaper and seemingly better than the hotel pizza. Service felt cold and indifferent. Our room water was never replaced. Simple requests felt like a burden. The pricing was absurd: around AUD $14 for a small Heineken and AUD $28 for a half pint in the “SkyBar.” The SkyBar itself was badly misrepresented — more like a humid indoor pool area full of noisy children than a luxury rooftop bar. This hotel trades on brand, view and location, but in my experience it does not deliver genuine hospitality."

"Staff amazing Buffet breakfast phenomenal Hotel and hotel views breathtaking Warm felt thanks to JoAnn at front desk, Jaysym and prakash for all being superb oh and i can’t forget the very welcoming general manager, he was always socialising with us. Will definitely be back!!!"

"Can have more options for breakfast. Itvwas repeated every alternate days"

"In overall good, but some workers behaviour towards customers isn’t as we were expecting from a five star hotel."

"Staff"

"I had an amazing stay at the Grand Hyatt Kuala Lumpur. The views were absolutely stunning—especially from the room, which offered a breathtaking cityscape that felt almost unreal. Waking up to that scenery was definitely a highlight of the trip. The breakfast buffet was also impressive, with a wide variety of delicious options to choose from. There was something for everyone, and everything I tried was fresh and flavorful. Overall, a fantastic experience. I would highly recommend this hotel to anyone visiting Kuala Lumpur!"

"Nice Hotel"

"Everything was excellent, we loved staying there. Thanks "

"Our stay at this hotel was disappointing for several reasons. Staff attitude depended on how guests were dressed, which is absurd and irritating, if you don’t wear fancy clothes, they look down on you. For a supposedly high-end place, this kind of superficial treatment is unacceptable. The hotel is also very family-unfriendly. We couldn’t access areas like the restaurant on the 51st floor, which made us feel excluded. Service quality was generally poor. Although the minibar is complementary, they refill it only if you ask daily; I had to complain to get it done automatically. Even luggage pick-up for checkout took forever, as if they had no urgency. Food was average and inconsistent, sometimes fresh, sometimes not, though the quality itself was decent. Beds were comfortable but the pillows too hard, with no softer options available. Our room was on the 31st floor and had no view of the Petronas Towers due to a building blocking the line of sight. Definitely not worth the price. If you stay here, pick something above the 45th floor for a proper view. The swimming pool was large and nice, but crowded and with very few seats. The Petronas Towers were on the opposite side, barely visible. Overall, this hotel fails to meet expectations. Poor service, unfriendly attitude toward families, and too much focus on appearances. Wouldn’t stay again."