"The room I booked didn't look like the photo. Carpet was coming up, shower ceiling was falling apart, TV didn't work and one of the lamps was very wobbly"

"Staff was courteous and helpful. The room was outdated and the shower needs an upgrade. "

"La habitación goteaba del clima y la alfombra estaba mojada"

"Yes"

"El desayuno muy limitado."

"Dirty room with previous guest's pizza boxes in room, dirty sheets, no soap, etc. in bathroom. "

"The staff are very welcoming."

"First I only booked the room due to it advertising that there was a hot tub. False they do not. I mentioned that and the front desk said there’s nothing they do for advertisement. The room keys didn’t work so they switched our rooms and again the room keys stopped working, went to take a hot bath and the tub had rust along with the faucets, I took pictures and showed the front desk and they said that had do with house keeping. I asked to speak to a manager and wanted a refund and was told I’d...