M Hotel

Property class: 3

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A short walk from Niseko Tokyu Grand HIRAFU, M Hotel provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a wooden headboard, a small desk, and a kitchenette area.

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite, Non Smoking

A modern hotel room with a dining area, a sofa, a TV, and a bed with red pillows.

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kutchan is home to M Hotel. Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Kutchan travel guide
Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • A snow-covered ski slope with a mountain in the background.
    Niseko Tokyu Grand HIRAFU
    1 min walk - 0.2 km
  • A snow-covered mountain with skiers and a ski lift.
    Niseko-Shakotan-Otarukaigan Quasi-National Park
    6 min walk - 0.6 km
  • Kutchancho Asahigaoka Ski Area
    18 min drive - 9.9 km
  • Niseko Hanazono Resort
    24 min drive - 11.1 km
  • Niseko Annupuri International Ski Area
    25 min drive - 13.2 km

Getting around

  • Kutchan Station
    8 min drive
  • New Chitose Intl. Airport (CTS)
    117 min drive

Restaurants

  • Minamina
    2 min walk
  • The Barn
    1 min walk
  • テンポラダ
    1 min walk
  • Musu
    2 min walk
  • Magic Mountain
    2 min walk

About this property

M Hotel

  • Hotel near Niseko Tokyu Grand HIRAFU
  • M Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • A free area shuttle, self parking (surcharge), and an elevator
    • Concierge services, a vending machine, and a front-desk safe
    • Luggage storage
  • Room features
  • All guestrooms at M Hotel include comforts such as air conditioning, in addition to amenities like free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

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Frequently asked questions

Is M Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 5000 per night.

What time is check-in at M Hotel?

Check-in begins at 3 PM.

What time is check-out at M Hotel?

Check-out is at 10 AM.

Does M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 35000 per vehicle applies.

Where is M Hotel located?

Situated in Kutchan, this hotel is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Tokyu Grand HIRAFU. Shikotsu-Toya National Park is 3 mi (4.9 km) away.

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Reviews

M Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 32 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hot breakfast. helpful front desk
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Great location, easy walk to nearby restaurants, shuttle buses and supermarket. Average breakfast. Room only cleaned once in our 11 night stay and bin emptied on one other occasion. We had the same sheets for all 11 nights which I've never experienced at a hotel ever! The staff were always friendly and knowledgeable. Great to have them pick us up and drop us off to the Welcome Centre for the bus to Sapporo Airport.
Stayed 11 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic hotel, friendly staff

Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great stay just thought could have been better with replacing towels and cleaning room. Didnt have room cleaned and had to ask for tkwels
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the action - for better or worse

The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Excellent location and very friendly staff! Highly recommended!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room had a solid view of the mountain and a 10min walk to Grand Hirafu Base and a 2 min walk to the buses!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent staff, special mention for Keith and Sam who went above and beyond.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Decent breakfast, helpful staff and nice to have shuttle transfers. Note that rooms are not serviced during the stay.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy hotel close to ski areas.

Friendly staff who are very attentive to our needs. Good facilities and breakfast.
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Mar 2025
Verified review

6/10 Okay

Over-priced

Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 stay

My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niseko Stay

Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

'M'hotel where 'M' stands for mediocre.

Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was great with okay variety of menu etc. We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good location. Not too far From food and mini mart. Definitely maybe five minutes walk to rental shop
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff were very friendly and helpful especially Stella. Daily breakfast was sufficient to fuel up for the ski slopes! Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu
Stayed 6 nights in Feb 2019