"Very good"

"The staff is very friendly and helpful. The room is clean and big. The public bath is good with 3 locations ro choose. "

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

"丁寧な接客で心地よかった。 ケーキを持っていたらお祝い事か尋ねてくれて、誕生日を伝えると夕食時にお花とプレゼントを用意してくれた気遣いにとても感動した。"

"Great place to stay with a group of friends. Clean, close to the ski hill, transportation, restaurants and bars. Well organized ski locker and boot drying room. Breakfast was good with plenty of options. Staff were friendly and engaging. Stayed in a Japanese style room, was very comfortable. "

"Staff were amazing, room and view was great. Facilities also great."

"Great room, wonderful onsen, very clean facilities. Excellent staff"

"It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts."