"Very good"

"The staff is very friendly and helpful. The room is clean and big. The public bath is good with 3 locations ro choose. "

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

"Everything was great the food, the onsen"

"Great place to stay with a group of friends. Clean, close to the ski hill, transportation, restaurants and bars. Well organized ski locker and boot drying room. Breakfast was good with plenty of options. Staff were friendly and engaging. Stayed in a Japanese style room, was very comfortable. "

"Excellent breakfast . 2 br condo . Lots of space . Living room had pullout couch also . We had a car so travelled around but otherwise need hotel shuttle to resorts and train station ."

"The hotel is grand, though old-fashioned. I enjoyed the lobby with its unique board games and free hot drinks machine. We discovered later there are also vending machines behind the elevators. The main attraction is the onsen. After I sprained my knee skiing, I went to the onsen on the 12th floor of the Hana Momiji hotel, which is connected on the 4th floor. The buffet breakfast and dinner had good variety and everything was well-prepared. The salon also had some nice desserts, and their...

"It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts."