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"Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area."

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub. "

"The manager is very nice and thoughtful "

"Excellent staff. Friendly and professional. Great room and excellent onsen "

"Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season). Good varieties buffet choices. Receptionists and butlers are welcoming and helpful. We loved the valet skiing services. The staff are so accommodating and helpful. Overall we all enjoyed our stay very much. We will keep coming back. "

"The hotel is well kept and maintained. Room is spacious. Osen is nice & clean. "

"Nice ocean view. Clean hotel. Friendly staff"

"Nice stay with great breakfast "