2/10
A 5-Star Fraud – Do NOT Stay at Origin Lombok!
We left after just one night because the experience was so atrocious, and I feel it’s my duty to warn others to avoid this place at all costs. Below are the nightmare issues we faced:
1. Rodent Infestation –
On our first night, we were greeted by the horrific sound of a rat slowly dying in a rat trap in the room. The fact that this was allowed to happen in a so-called "luxury" villa raises serious questions about the cleanliness and hygiene of the property. We were so disturbed by this that we checked out the very next morning.
2. Broken Plumbing – A Health Hazard:
The toilet didn’t flush properly, and the shower didn’t drain at all, leaving the bathroom floor flooded after every use. This turned the bathroom into a slip-and-slide hazard. It was unhygienic, uncomfortable, and dangerous.
3. Coercion to Sign a Silencing Agreement:
A partial refund was offered BUT only if a silencing agreement was signed. The refund was withdrawn when I refused to sign. This was a blatant attempt to silence genuine customer feedback.
Trudi
Stayed 5 nights in Apr 2025
