Skip to main content

Best Western Resort Kuta

3.5 star property
Travelers relax by the outdoor pool with sun loungers or savor Asian cuisine at Ambrosia, with the thrilling water attractions of Waterbom Bali just minutes away

Choose dates to view prices

Best Western Resort Kuta sits near Kuta Beach, offering families a welcoming retreat. Guests can enjoy refreshments at the poolside bar, find tranquility in the garden setting, or book a rejuvenating treatment at the onsite spa after a day of Bali exploration.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Similar properties

Swim-up bar
Dewi Sri Hotel
Kuta
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 458 reviews
The price is SAR 61
SAR 76 total
includes taxes & fees
5 Jun - 6 Jun
Dewi Sri Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Best Western Resort Kuta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Best Western Resort Kuta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Best Western Resort Kuta?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Resort Kuta?

Check-out is at 11 AM.

Does Best Western Resort Kuta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–10 PM on request. A fee of IDR 100000 per room applies.

Where is Best Western Resort Kuta located?

This family-friendly Kuta hotel is located near the airport, within a 10-minute walk of Discovery Shopping Mall and Waterbom Bali. Kuta Beach and Legian Beach are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.8

Good

7.6

Cleanliness

6.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 72 out of 236 reviews
Rating 8 - Good. 95 out of 236 reviews
Rating 6 - Okay. 45 out of 236 reviews
Rating 4 - Poor. 16 out of 236 reviews
Rating 2 - Terrible. 8 out of 236 reviews

Reviews

Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, they even were nice enough to upgrade or room. Staff at front desk really good and helpful. Only thing the restaurant was slow they took about an hour to get meals . There was only one other table. Could understand if was a busy time . By in saying that all the food was delicious
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Pulling up business after Covid is not easy, but the whole team displayed commitment in doing so. We could tell that from their great customer service and professionalism. Special shout out to the GM Ivan, also Mr. Pande and Ms. Satya who constantly sought for feedback from customers and we’d seen instant changes and improvements during the several day stay. Thank you!
Stayed 5 nights in Jun 2024
Verified

2/10 Terrible

Shahid

Disliked: Cleanliness, amenities, property conditions & facilities
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom. We just checked-in, searched for another hotel and checked-out within an hour. The staff was polite and courteous thought.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Overall,the room was pretty dated albeit indeed huge in size. Very big red flag, the towels in ghe bathroom had stains, I couldn't tell if it was due to overuse or they weren't cleaned at all. We had to bring clean beach towels from the poolside, as we didn't hace the guts to use the towels found in the room. Two electric outlets out of four found in the room didn't work, including the only one in the bathroom, super inconvenient, unacceptable. Breakfast selection was pretty good, after a long flight we overslept and arrived couple of minutes before the end of breakfast time, but the staff already started to gather the food and ladles, and weren't too cooperative when we kindly asked them whether they could have waited couple of minutes, until we could choose and bring food to our table.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort was okay on the outside, but our room was not particularly well maintained; The doors onto the patio could not be locked at all. The vanity basin in the bathroom wasn't attached to the vanity top at all at one end. The grouting around the bath looked like a monkey had done it (albeit a reasonably clever monkey). The TV had poor reception with interference lines through the picture, despite fruitless efforts by staff to remedy it. The bed linen didn't fit the bed properly. There was often a faint smell of sewerage in the bathroom. The pool was nice, and was kept very clean. However, there were only a few sun loungers available around the pool due to space constraints. The staff were all very friendly, and we couldn't find fault with them. We thought that a resort under the Best Western umbrella would have been maintained to a higher standard. Despite these issues, we still felt that the resort offered average value for money, as breakfast was included in the room rate.
Stayed 12 nights in Jul 2024
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing very good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, staff, room, property - I can't fault this hotel. Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.
Verified

8/10 Good

SU JIN

Liked: Staff & service
친자연적이라 아주 좋았습니단. i love there because it is very nature friendly. love it!
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had bed bugs. Changed me to a different room and that one also has bed bugs.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kerstin

Liked: Cleanliness, room comfort

Fine for a short layover near airport

This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

wan azwan amin

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified

6/10 Okay

CRAIG

Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant… No towels in the room… Construction
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Roslyn

Disliked: Amenities, property conditions & facilities
Run down and not a great area. Only booked to store bags as had a late flight. Glad I didn’t have to sleep there.
Stayed 1 night in Sep 2024
Verified

8/10 Good

MOTOHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バリの定宿です。デラックスルームだと部屋は広くて使い勝手はいいです。バスタブもあります。ただWi-fiが人が多くなる夜間などはつながりにくくなるので改善が必要だと思います。大きなプールがあって毎日泳ぎますが、週一ぐらいで清掃してほしいです。周辺にはコンビニやレストラン、マッサージなどがあってとても便利です。クタの喧騒からも離れていて個人的には好きです。
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Towels and bedsheets were dirty, unsure whether it was just old or they didn't change, we had to "steal" poolside towels since they were unable to change them in the first evening when we arrived after a long flight and didn't have the guts to use those towels. Breakfast was okay even though the 2nd day we almost overslept and arrived around 10 minutes before 10 AM, the end of breakfast, but the staff was already gathering the foof containers and didn't seem to be too cooperative and understanding when we asked them if they could have waited until we choose our meals. Very rude attitude. Two electric outlets didn't work out of the 4 in our room, including the most important in the bathroom, it's unacceptable! The kettle was also just a decoration, that didn't function. Very far from Kuta beach on foot, you need a scooter or grab. I don't recommend this hotel to anyone, it's not Best Western quality. Hotels in bali are all declining in service, cleanliness and hospitality, they don't want turists. I will consider ever returning to Bali, as there're way better places and countries around Asia with excellent level of hospitality.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities, room comfort

Correspondait à mes attentes

Proche de l'aéroport, chambre spacieuse, literie confortable, balcon vue piscine agréable, salle de bains un peu défraîchie
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
スタッフも日本語を話せる人がいたのが良かったです。 周辺もコンビニやお店がたくさんあるので立地はいいです。
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Stayed 7 nights in Jul 2019
Verified

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the value. Not walking distance to anything interesting though.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
とてもきれいでスタッフも優しかったです
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
設備や備品は良かったが、シャワーの排水が悪くトイレの下がびしょびしょだった。 立地はワルンが沢山あり良かった。
Stayed 3 nights in Jan 2019
Verified

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with swimming pool, lurge rooms
Stayed 1 night in Dec 2018