البحث عن فنادق في كوماسي من SAR 162

"For a day stay is ok but not for many days of stay. Bed is too hard, hallway and stairs were not cleaned. Rooms doesn't have soap, it's like the staff do not prepare the rooms before the guest arrives. Restaurants workers do not smile and you have to call them before they attend to you. Maybe it is just a guest house and not a hotel so they have low standards. But the services are poor."

"Great staff. Nice hotel"

"Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small"

"Great stay at Frederick’s Lodge in Kumasi. Propert is clean, safe and well maintained. The best however was the service of the kind and attentive staff. I particularly appreciated the extra efforts of Kathryn, Emanual and Francis. Many thanks. We’ll be back."

"Clean room, staff awesome and business-friendly."

"It's okay Frank was very helpful and I thank him personally"

"My stay was excellent. From the moment I arrived to the moment I checked out, everything was seamless — thanks in large part to the amazing front desk manager, Eunice. Eunice is truly a gem. Her warm smile, welcoming attitude, and genuine dedication to making guests feel comfortable set the tone for my entire stay. She handled my check-in with outstanding professionalism, ensuring I had everything I needed and answering all my questions with patience and clarity. Throughout my stay, she...

"1. Very helpful staff except for 1x (Emma) who may have issues with integrity. Other staff very helpful such as Paul and Porshia and others from the front desk. 2. Pool may need cleaning more frequently. 3. Food ordered from on-site restaurant takes a while to get prepared. 4. Lawrence is a great driver. Punctual. May need to work on being accessible through his cell phone though. 5. Any room related issues reported to concierge is addressed promptly. Overall, great stay. Welcoming staff....

"It's a gorgeous place, the pool is a great addition and refreshing. The breakfast was served hot and on schedule. The housekeeping is lacking, bathroom fixtures wasn't secured to the walls (usable) and toilet stains. The dining room carpet was infested with ants and small insects. Still one of the best places in Kumasi and golfer friendly- 5 mins to the golf course."

"Great"

"Loved this place. Would definitely come back"

"Clean room. Amenities not good. Almost non existent services. Internet extremely poor. Does not operate like a hotel. I cannot blame the staff. It appears staff have not been trained. Not good value for money"

"It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either. The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time....

"Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment. Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund...

"my favorite place to stay in kumasi"