Kuala Lumpur International Airport (KUL) - 54 min drive
Restaurants
Alexis - 1 min walk
Red Box Karaoke - 1 min walk
Banana Bro - 2 min walk
The Han Room - 2 min walk
PUTIEN - The GardensMall 莆田 - 2 min walk
About this property
The Gardens Hotel and Residences
Hotel near Mid Valley Megamall
Shopping on site, a playground, and a hair salon are just a few of the amenities provided at The Gardens Hotel and Residences. Enjoy the health club, as well as activities like fishing. A bar and a business center are available to all guests.
Additional perks include:
An indoor pool and an outdoor pool
A 24-hour front desk, a ballroom, and a porter/bellhop
Laundry services, smoke-free premises, and ATM/banking services
A front-desk safe
Room features
All 647 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like high-speed internet and free newspapers.
More amenities include:
Kitchens with refrigerators and microwaves
Cable channels, DVD players, and coffee/tea makers
Property amenities
Internet
Available in all rooms: High-speed internet
Available in some public areas: High-speed internet
Food and drink
A bar/lounge
Things to do
Fishing
Health club
Indoor pool
Outdoor pool
Playground
Shopping
Family friendly
DVD player
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Outdoor pool
Playground
Conveniences
24-hour front desk
ATM
Hair salon
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Business services
Business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
Ballroom
Smoking not allowed
Room amenities
Bathroom
Bidet
Towels provided
Entertainment
Cable/satellite channels
DVD player
Food and drink
24-hour room service
Coffee/tea maker
Kitchen
Microwave
Minibar
Refrigerator
More
Air conditioning
Free daily newspapers
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Gardens Hotel Kuala Lumpur
Gardens Kuala Lumpur
The Gardens Hotel Residences
Frequently asked questions
Does The Gardens Hotel and Residences have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Gardens Hotel and Residences pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Gardens Hotel and Residences?
Check-in start time: 2 PM; Check-in end time: 6 PM.
What time is check-out at The Gardens Hotel and Residences?
Check-out is at noon.
Where is The Gardens Hotel and Residences located?
Located in Mid Valley City, this hotel is within a 10-minute walk of The Gardens Mall and Mid Valley Megamall. Kuala Lumpur Sentral is 1.5 mi (2.3 km) away. Mid Valley is only a 4-minute walk and Bangsar Station is 13 minutes.
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The Gardens Hotel and Residences Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 27 out of 56 reviews
10 - Excellent
27
Rating 8 - Good. 23 out of 56 reviews
8 - Good
23
Rating 6 - Okay. 3 out of 56 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 56 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 56 reviews
2 - Terrible
1
8.8/10
Cleanliness
8.2/10
Staff & service
8.4/10
Property conditions & facilities
Reviews
8/10
Very convenient location, next to the shopping mall. Room is big n comfy but getting a bit old. Breakfast is good w lots of variety. Staff is helpful and polite. However I still find it's over priced
Verified traveler
Stayed 5 nights in May 2018
2/10
Already paid for two rooms via hotels.com
The hotel staffs just debited my credit card without my permission as they did not receive the confirmation from hotels.com and they did not bother to follow up with hotels.com despite that I have presented all the proof I can provide. Still waiting for a reply from the hotel for a refund.
Ka Hei
Stayed 2 nights in May 2018
8/10
Verified traveler
Stayed 1 night in May 2018
10/10
Verified traveler
Stayed 1 night in May 2018
8/10
The hotel is linked to a mall where you find many luxuary shops as well normal shops and restaurants.
SHI
Stayed 1 night in May 2018
8/10
IOK LAN
10/10
Close to food, close to station, close to mall, close to everything.
Verified traveler
Stayed 1 night in Apr 2018
10/10
We absolutely loved our stay at The Gardens! We had a short stay in the hotel section and a longer stay in the Residences and are a family of 4. The 2 bedroom apartment was just perfect for us - wonderful balcony, great views, well equipped kitchen, comfy beds, good choice of pillows, lovely bathrooms and the BEST SHOWER EVER! The breakfast was great - good range and a lovely restaurant space. Our kids especially loved the sushi and dumplings and we loved the dahl and roti made to order. The staff couldn't have been better and easily accommodated our requests. The area was perfect - so many food options in the attached shopping areas and a really nice general area. Perfect!
Melinda
10/10
Staff very friendly and efficient and courteous
Verified traveler
10/10
KA HIN
6/10
During check in was told by receptionist no reservations made despite payment already collected by Hotels.com. Staff was rather impolite with tone of voice in handling the matter.
Room was extremely small unlike what was shown in photo during check in.
Saving grace was thrir buffet spead & convenient location of the hotel to mall. But getting in & out of the hotel was a nightmare. Took 45mins just to exit the hotel on Sunday 3pm by car. Monorail or train isn't an option for this hotel.
Gerard
Stayed 1 night in Feb 2018
10/10
The room is very cosy & comfortable. The hotel is located next to the big shopping mall with many restaurants, popular retail shops & supermarket. However the traffic conditions nearby is very busy and quite away from local place of interests.
Verified traveler
Stayed 1 night in Dec 2017
10/10
Po-Yu
Stayed 2 nights in Dec 2017
8/10
Verified traveler
Stayed 1 night in Dec 2017
8/10
Verified traveler
Stayed 2 nights in Dec 2017
10/10
excellent hotel, good location
Anthonie
Stayed 2 nights in Nov 2017
6/10
Boring is the word and overpriced.se have stayed at the Mandarin in KL or a similar prize It has far more to offerThe corridor had a mouldy smell.The rooms were really boring Wontbook this hotel Gain
The room was clean and breakfast was good. If only the hotel front desk staff could be a bit more helpful, it would be a perfect place to stay for your holidays.
Verified traveler
Stayed 1 night in Jun 2017
10/10
Conveniently linked to Garden malls and mid valley mall which many good restaurants and eating places.
Buffet breakfast is good.
Foo
Stayed 2 nights in Jun 2017
10/10
Pleasant. Staff service in various areas very good.
Room can be improved.
AirCon not cold.
Verified traveler
Stayed 3 nights in Jun 2017
8/10
I have stayed in Garden many times. Service has improved a lot over time.
Location is the main plus point as it is connected to Garden and Mid Valley Mall.
Room is clean, modern with a nice toilet having both shower and bath tub.
For this trip they upgraded my room to executive floor which I am able to access to lounge. When you made booking through hotel.com or 3rd party sites these rarely happen.