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Metro Hotel

3.5 star property
Hotel with free parking, a short walk to Berjaya Times Square

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Photo gallery for Metro Hotel

Minibar, in-room safe, free WiFi, bed sheets
Front of property
Breakfast, lunch and dinner served
Reception
Meeting facility
Located near Pavilion Kuala Lumpur, Metro Hotel offers comfortable accommodations with practical amenities, in-room WiFi, and a buffet breakfast. Business travelers appreciate the meeting spaces. The 24-hour front desk ensures assistance is always available.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin - No Window

Superior Twin - No Window | Minibar, in-room safe, free WiFi, bed sheets

Superior Twin - No Window

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Deluxe)

Minibar, in-room safe, free WiFi, bed sheets

Executive Room (Deluxe)

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quad

Family Quad | Minibar, in-room safe, free WiFi, bed sheets

Family Quad

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hydromassage showerhead
Bidet
Minibar
Electric kettle
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
No 208, Jalan Pudu-Imbi, Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Jalan Alor - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 3 min drive - 2.7 km
  • KLCC Park - 3 min drive - 3.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Hang Tuah Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Ippudo - ‬2 min walk
  • ‪Wong Mei Kee Restaurant - ‬7 min walk
  • ‪Spillstone Coffee - ‬1 min walk
  • ‪Restoran Fei Por - ‬2 min walk
  • ‪Marinero Mediterranean Dining & Bar - ‬3 min walk

About this property

Metro Hotel

Hotel near Berjaya Times Square
Close to Jalan Alor and Pavilion Kuala Lumpur, Metro Hotel provides a business center, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • Luggage storage, meeting rooms, and a banquet hall
Room features
All 119 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and bidets
  • Electric kettles, daily housekeeping, and phones

Languages

English, Malay

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Exterior

M Palace Hotel

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  • Restaurant
  • Air conditioning
  • Business services
8.0 out of 10, Very Good, 152 reviews
M Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 18 per person
  • A restaurant

Restaurants on site

  • MyBar
  • MyKitchen

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: MYR 70
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 18 per person
  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Metro Hotel Kuala Lumpur
Metro Kuala Lumpur
Metro Hotel Hotel
Metro Hotel Kuala Lumpur
Metro Hotel Hotel Kuala Lumpur

Frequently asked questions

Is Metro Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metro Hotel?

Self parking is free at this property.

What time is check-in at Metro Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of MYR 70 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Metro Hotel?

Check-out is at noon. Late check-out is available for MYR 70 (subject to availability).

Where is Metro Hotel located?

Located in Pudu, this hotel is within a 15-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street are also within 1 mi (2 km). Hang Tuah Station is 7 minutes by foot and Imbi Station is 8 minutes.

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Metro Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 245 reviews
Rating 8 - Good. 118 out of 245 reviews
Rating 6 - Okay. 63 out of 245 reviews
Rating 4 - Poor. 13 out of 245 reviews
Rating 2 - Terrible. 8 out of 245 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quite, bed comfortable, good pillow.
Stayed 6 nights in Jun 2024

6/10 Okay

Mazilina

There is no internet access to Netflix even though already signed in. Less tv channels,should input a few more locals tv.
Stayed 3 nights in Jan 2025

2/10 Terrible

Lakmali

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are small. Bathroom not clean Receptionist grumpy and no smile at all
Stayed 2 nights in Apr 2024

6/10 Okay

June

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
During 1st day of arrival, my partner complained that the bath towel & toilet smelly & we also spot black mold in the bathroom. We've to buy air freshener & bath towel during our stay. The TV reception not clear enough. We've the frontline staff for extra cloth hanger, they just give us 1 PIECE ONLY. The frontline staff are not friendly at all. They should promote Mr Sam as frontline staff instead, he is very friendly & make us feel welcomed.
Stayed 3 nights in Sep 2024

8/10 Good

Tan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Thu Hong

Stayed 13 nights in Mar 2024

8/10 Good

cherie

Stayed 4 nights in Jun 2023

2/10 Terrible

Vivian Ann

Stayed 2 nights in Feb 2020

8/10 Good

Rocco

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Koichi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

騒々しい

窓の勘合が悪く深夜でも車の音が騒々しい
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort

Metro Hotel

Overall ok. Convenient location
Stayed 2 nights in Jul 2019

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Property very run down and not well maintained. Layout of the room is odd with bed in one side likwe in a corner.
Stayed 2 nights in Jun 2019

8/10 Good

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay in this hotel again

Stayed 4 nights in May 2019

8/10 Good

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay in this hotel again.

Metro Hotel is a good budget hotel compared to others in the area. Friendly staff, clean bed and good location in the heart of Kuala Lumpur. Plenty of interesting places just with a walking distance. The only negative thing about this hotel is the carpet in the room needs power cleaning once in every few months. The carpet was dirty and I didn’t want to walk on it with out my slippers.
Stayed 4 nights in May 2019

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet flooding.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
staff was ever so nice, helpful n friendly. location is near to shopping mall
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

yuk mei

方便及價錢平

地點佳方便飲食和購物
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended to stay

Surrounded by amenities and shopping area
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel in a great location.

Great location - near to Berjaya Times Square, Imbi Station and Sungei Wang Paza. Those unfamiliar with Metro Hotel should take note that the location shown on the map is wrong. It is actually located at the junction of Jalan Pudu and Jalan Imbi, right next to Star Town Inn and Asia Like Hotel. The bathroom is spacious and brightly lit. Everything is in order and bath water drains quickly into the gully. As for the room, it is cheery and bright, because of the lighting as well as natural light from the windows in the daytime. The air-conditioner takes some time to cool the room. At the highest setting, the fan speed is still not strong enough. Guests have to be prepared for the rather poor Wi-fi -- the signal is very weak and the speed is slow. Thus it is not quite usable. The room comes with amenities like a safe and bar fridge. Two bottles of mineral water, as well as coffee and tea, are provided.
Stayed 2 nights in Jan 2019

10/10 Excellent

Hazem Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will always seek to stay there

Really comfortable hotel and very friendly stuff who is always there for you when you need anything. Perfect location and secured.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room carpet dusty and full of stained mark, wi-fi connection is very poor, not suitable for business traveler who is relying on the wi-fi connection for works. Lift ventilation is not good, too warm.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2018