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Impiana KLCC Hotel

4.5 star property
Central hotel with 2 restaurants connected to the convention center in Kuala Lumpur

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Photo gallery for Impiana KLCC Hotel

Outdoor pool
Couples treatment rooms, body treatments, aromatherapy
Interior detail
Bar (on property)
Lobby

Popular amenities

  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Deluxe King

Club Deluxe King | 1 bedroom, minibar, in-room safe, blackout drapes

Club Deluxe King

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Plus

Superior Twin Plus | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Plus

7.0 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe King Plus

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Premier Room

Club Premier Room | 1 bedroom, minibar, in-room safe, blackout drapes

Club Premier Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | 1 bedroom, minibar, in-room safe, blackout drapes

Club Deluxe Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe King Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
13 Jalan Pinang, Kuala Lumpur, 50450

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Petronas Twin Towers - 7 min walk - 0.6 km
  • Berjaya Times Square - 17 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Impiana KLCC Hotel Spa - ‬2 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Grand Club - ‬2 min walk

About this property

Impiana KLCC Hotel

Hotel near Suria KLCC Shopping Centre
A short walk from KLCC Park and Petronas Twin Towers, Impiana KLCC Hotel provides a poolside bar, a coffee shop/cafe, and a hair salon. Indulge in a Swedish massage, a facial, and a manicure/pedicure at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and a porter/bellhop
  • An elevator, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 519 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with bidets and free toiletries
  • 50-inch LCD TVs with digital channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Impiana KLCC Hotel have a pool?

Yes, this property has an outdoor pool.

Is Impiana KLCC Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana KLCC Hotel?

Self parking is available for MYR 5.00 per day. Valet parking is available for MYR 35.00 per day.

What time is check-in at Impiana KLCC Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Impiana KLCC Hotel?

Check-out is at noon.

Does Impiana KLCC Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 220 per vehicle applies.

Where is Impiana KLCC Hotel located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 10 minutes. Raja Chulan Station is 9 minutes by foot and KLCC Station is 11 minutes.

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Impiana KLCC Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 9 nights in Jun 2025

10/10 Excellent

Arinjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Close to sites and restaurants.
Stayed 6 nights in May 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, amenities, property conditions & facilities
Staff of the hotel were excellent especially the ladies from the lobby and the restaurant. I would recommend to everyone.
Stayed 3 nights in Jun 2025

6/10 Okay

SURYANA BINTE

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping and the porter/concierge staff were exceptional—always helpful and greeted us with genuine smiles. However, the front desk team lacked warmth and came across as insincere in their interactions, which impacted the overall welcome experience.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, from the staff to the middle hotel sky bar with a view of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff beautiful facilities and rooms. We have stayed here several times and definitely recommend.
Stayed 1 night in Jan 2025

6/10 Okay

Bassem

Disliked: Property conditions & facilities
Location is great but the service needs more attention - good not great
Stayed 1 night in May 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was perfect

Excellent location for the short stay I had in KL. Very central for all the sights, walking distance to most things
Stayed 2 nights in Jan 2025

2/10 Terrible

Nadim

Disliked: Cleanliness, amenities, property conditions & facilities
This was my go to hotel for nearly 15 years, and naturally myself and my company spent hundreds of thousands of pounds over the years. Unfortunately the few visits have clearly shown the standards of the hotel and level of service previously experienced has changed dramatically for the worst. The hotel changes staff constantly and it's very difficult to build any rapport. For this reason, I have now opted to use other hotels in KL and advised my colleagues to do the same. It's a big shame and very sad but unfortunately Impiana is just not what it used to be. Thanks for the memories and good luck for the future.
Stayed 1 night in Jan 2025

8/10 Good

Darseni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; excellent breakfast buffet
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Decent hotel but a bit tainted. Service at the pool not very pro-active. Breakfast was excellent.
Stayed 2 nights in Feb 2025

6/10 Okay

Joseph Joseph

Liked: Cleanliness, property conditions & facilities
No complaints - ok place
Stayed 1 night in Nov 2024

10/10 Excellent

Shalveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in every way.
Stayed 3 nights in May 2024

10/10 Excellent

Sunari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great shopping area..lovely time
Stayed 3 nights in Mar 2024

8/10 Good

MANKEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice location, Kind reception, clean room, good swimming pool, It was very nice hotel for our family to stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborrah-Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, gracious and helpful staff. Comfortable and great location.
Stayed 1 night in Jul 2024

8/10 Good

Yoke Kieng

Liked: Cleanliness, staff & service, room comfort

Convenient location and a short walk to KLCC

Very happy we got an upgrade to a deluxe room which was more spacious and a late check out.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

The hotel old and Need to renew , only location is excellent.
Stayed 3 nights in Jun 2024

8/10 Good

Jenny

Liked: Cleanliness
Reception and Concierge staff are very helpful and friendly. The staff in the restaurant and chefs didn’t have a customer service. The head chef in the kitchen were very discriminating. I had experienced it for the first 2days we were there and told my husband and he was furious then the third day he witnessed it himself, this chef was rude to the other guests and my husband said to the chef that is that how he treat a guest. The chef apologised but this should not happen. I understand that it gets busy but no matter what you must still treat guests with respect and just a simple smile will go a long way.
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great hotel when attending the KKCC and very well priced for its location. Nice comfortable rooms with polite courteous staff. Highly recommend
Stayed 7 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice stay. At checkin they didnt understand that the booking was not prepaid so it took time to get a receipt. This is not the first time it happens
Stayed 2 nights in Nov 2024

8/10 Good

Deborrah-Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and great staff, all gracious and efficient. Comfortable and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location to explore KLCC and surrounding areas. Excellent customer service and quick issue resolution. A really lovely rooftop pool with fantastic sky
Stayed 3 nights in Oct 2024

2/10 Terrible

Naseer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaks in 4 different rooms they moved us too. Finally when they accepts to give us a full refund but it’s been 2 months and I’m still waiting.
Stayed 7 nights in Jan 2025