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"Reception is very friendly."

"Great hotel, really friendly and helpful staff, and a nice central location. Don't be put off by the slightly uninspiring appearance from outside (and the tiny door from the street!) as it's really lovely inside. I wish it had a restaurant, but there are so many around that it's not a problem. I was on one of the low floors and barely noticed the traffic noise at all. Would definitely come back and stay again!"

"Overall great hotel. "

"The Usual is a fun hotel located within easy walking distance to Markthal and the water bus. The (s)quad room was perfect for our family of four. "

"We had an awesome stay! Plus the hotel was right across the street from the cruise port which was our purpose for coming to Rotterdam. Rooms were spacious, clean, modern and comfortable. There was an eatery attached to the hotel too which made it easy to eat and drink after hours. I loved this hotel, location close to everything and customer service was nice as well."

"Great"

"Nice place would stay again"

"Nice hotel. "

"The staff was overall very supportive and helpful. Parking around the hotel is pricey. "