Find all hotels by Independent in Kraskov from SAR59

"We had reserved an apartment since we wanted an extra room with a separate sitting area. Unfortunately, it was hot and an air conditioning unit in the sitting room was out of service. Immediately, hotel staff offered us to switch for two adjacent bedrooms with an additional bed, but no sitting arrangement. Also they said that they will call a repairman to fix the problem. Since we did not need a second bed to sit on we decided to wait for the repair service. We stayed for 3 days abut the unit had not been fixed. We had asked a couple of times about the status of the repair, but staff seemed to be upset with our questions, since they had offered additional bedroom and we refused. "

"Well equipped and decorated rooms. Super clean. Free and decent gym. Attentive staff, guest matters here. "

"Love our stay in the spacious apartment, very quiet & great location."

"Is Not good "

"Moc milý hotel. Postel dobrá, snídaně úžasná! Každému doporučuji."

"Lovely location. Wonderful staff."

"Been to the Hotel a few times but this experience without a doubt was the worse. 1) I understand that this is a kid friendly Hotel but surely at 21h00 it should not sound like a kindergarten at break time outside. (kids screaming, crying and doors banging) 2) When one actually complains about the noise levels outside the room one was approached with a less than sympathetic person on the other side that wants to tell you about the law and noise levels after 22h00. I eventually got someone to answer after the 4th number I called. 3) The room was dusty, spiderwebs on the wooden beams, beds was creeky and hard, only one pillow hardly offers any comfort. 4) The room might of been a twin but it is a big difference from the other rooms where one actually has a desk to play with the Lego's in the room. 5) Extractor in the toilet did not work, soap holder in the shower kept falling down, poorly secured with some shoddy double sided tape, ceiling around the extractor in shower (also not working) looks like it unfinished. 6) The reception to Hotel is confusing, no clear indication where one should check in or atleast that was missed by me, eventually met by someone that seemed like they where still under training at the shop. 7) The outside play area was under renovation with a sign use at own risk and a big do not enter sign, no where was this play area closure communicated to me. On a positive note, the restaurant service was pleasant, the person serving was friendly and very accom"

"Very nice place, just next to the city centre, comfortable room and beds, nice breakfast and very helpful staff. "

"Great place. They had overbooked so switched our place to an upgraded place. Was perfect. Apartment was clean, large, and comfortable. Location was close to all we wanted to see. "