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Hotel H15 Luxury Palace

5.0 star property
Luxury spa hotel, walk to Royal Road

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel H15 Luxury Palace

Lobby
Restaurant
Courtyard
Lobby
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Spa
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is SAR 933
SAR 993 total
includes taxes & fees
May 26 - May 27

Explore the area

Map
Sw Jana 15, Kraków, 31-017
  • Popular LocationRoyal Road3 min walk
  • Popular LocationMain Market Square3 min walk
  • Popular LocationWawel Castle17 min walk
  • AirportKraków (KRK-John Paul II - Balice)25 min drive

Room options

View all photos for Superior

Superior | Living area | 49-inch Smart TV with satellite channels, TV

Superior

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Super Deluxe

Super Deluxe | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Super Deluxe

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe

Deluxe | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living room | 49-inch Smart TV with satellite channels, TV

Luxury Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Front of property
Wyndham Grand Krakow Old Town
Pool
Hot Tub
Spa
Pet friendly
9.6 out of 10, Exceptional, (856)
The price is SAR 644
SAR 688 total
includes taxes & fees
16 Jum. II - 17 Jum. II
Wyndham Grand Krakow Old Town

About the neighborhood

Kraków

Hotel H15 Luxury Palace is located in Kraków Old Town, a neighborhood in Kraków, and is near a train station and near a boardwalk/promenade. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Aquarium and Natural History Museum and Park Wodny are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby.
Visit our Kraków travel guideOpens in a new window

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 3 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 17 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • Karmello - 3 min walk
  • Pijalnia Wódki i Piwa - 3 min walk
  • Lindo Bar - 2 min walk
  • Trattoria Degusti - 2 min walk
  • Beer House Pub Restauracja Pizzeria - 2 min walk

About this property

Hotel H15 Luxury Palace

Luxury hotel located in Kraków Old Town
Close to Royal Road and Main Market Square, Hotel H15 Luxury Palace provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and a facial at H15 SPA, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • An indoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Luggage storage, secured bicycle storage, and a water dispenser
  • Tour/ticket assistance, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with heated floors and rainfall showers
  • 49-inch Smart TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 656 ft (PLN 130 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: PLN 140 for adults and PLN 70 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby indoor pool
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Access to nearby indoor pool
  • Dining table
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1184 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PLN 140 for adults and PLN 70 for children
  • Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 130 per day (656 ft away)
  • Pet fee: PLN 200 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

H15 Palace Hotel
Hotel H15 Luxury Palace Hotel
Hotel H15 Luxury Palace Kraków
Hotel H15 Luxury Palace Hotel Kraków

Frequently asked questions

Does Hotel H15 Luxury Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel H15 Luxury Palace?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Luxury Palace on 26 Jum. I, 2024 start from $264.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel H15 Luxury Palace pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 200 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel H15 Luxury Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel H15 Luxury Palace?

Check-out is at noon.

Does Hotel H15 Luxury Palace provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 170 per vehicle applies.

Where is Hotel H15 Luxury Palace located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Florianska Street, Royal Road, and Main Market Square. Czartoryski Museum and Planty Park are also within 5 minutes. Kraków Główny Station is 16 minutes by foot.

Hotel H15 Luxury Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 217 out of 239 reviews" "
Rating 8 - Good. 14 out of 239 reviews" "
Rating 6 - Okay. 4 out of 239 reviews" "
Rating 4 - Poor. 1 out of 239 reviews" "
Rating 2 - Terrible. 3 out of 239 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like breakfast menu
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Beautiful old building which has been renovated to a very high standard. Stunning interiors and staff were excellent. Great location just off the main square near to lots of great restaurants yet very quiet. Worth paying for the amazing breakfast!
Stayed 4 nights in May 2024

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the centre of Krakow, only few minutes walk down one street and you’re in the main square. Staff on reception were all really helpful and friendly as were those working in the restaurant at breakfast time. Very pleasant, mannerable and friendly. We stayed in a superior room on the second floor, spacious with all required amenities, loved the underfloor heating in the bathroom.
Stayed 4 nights in Apr 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, loved every second of it! Highly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very convenient location. Staff were very friendly, polite and helpful at all times. Would definitely recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location a couple of minutes walk from the busy Square. Staff at hotel were all so friendly and so accommodating. Breakfast was superb. Welcome drink of Processco was lovely. Could not fault the hotel and facilities. We used the pool/steam/sauna after a full day site seeing which so such a lovely end to the day. Would thoroughly recommend hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. Our room was superb - clean, nicely decorated, full of special features including electric curtains, adjustable heated bathroom floor. Without exception the staff were friendly, efficient and welcoming. Breakfast was good. We didn't eat in either restaurant but the bar was a pleasant place to sit for a nightcap. The hotel is located perfectly for a short walk to the square and all local facilities. I would definitely go back and wholeheartedly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jakayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing that I’m able to fault at this hotel. Immaculately clean, staff extremely polite, smartly dressed and always helpful. Rooms are stunning. Location is perfect… literally 2min walk from main square on a nice quiet road. I’ll definitely be back in Krakow and will stay here again for sure
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent in all areas. We will be back.
Stayed 3 nights in Jan 2024