Hotel Centrum

Property class: 4

Choose dates to view prices

A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel Centrum. For some rest and relaxation, visit the sauna, and indulge in a facial or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
The current price is SAR 300
SAR 324 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

A modern hotel room with a large bed, a bedside table, a wardrobe, and a bathroom visible through an open door.

Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A modern hotel room with two beds, a flat-screen TV, a mirror, a desk with a chair, and a small kitchenette.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (level - 1)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Basic Single Room (level - 1)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

A modern hotel room with a sofa, a bed, a large window with curtains, and a wall-mounted TV.

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

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About the neighborhood

Located in Nowa Huta, a neighborhood in Kraków, Hotel Centrum is near theme parks. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Consider Cellar Under the Rams for a night out or Park Wodny if you're traveling with kids. Visit our Kraków travel guide
Map
os. Centrum E12, Kraków, Lesser Poland, 31-934

What's nearby

  • Nowa Huta Museum
    11 min walk - 0.9 km
  • Nowa Huta Meadows
    12 min walk - 1.1 km
  • Laznia Nowa Theatre
    14 min walk - 1.2 km
  • Church of St Bartholomew
    14 min walk - 1.2 km
  • Mogila Abbey
    15 min walk - 1.3 km

Getting around

  • Turowicza Station
    12 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    13 min drive
  • John Paul II - Balice Airport (KRK)
    41 min drive

Restaurants

  • Centralka Nowohuckie Bistro
    1 min walk
  • Skarbnica Smaku
    7 min walk
  • Huta Wita" Food Truck Park
    3 min drive
  • Joker - Food & Friends
    8 min walk
  • Zgoda Café
    9 min walk

About this property

Hotel Centrum

  • Upscale family-friendly hotel remodeled in 2025 and located in Nowa Huta
  • At Hotel Centrum, you can look forward to a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a facial or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge)
    • An elevator, books, and a front-desk safe
    • Outdoor furniture, tour/ticket assistance, and multilingual staff
  • Room features
  • All guestrooms at Hotel Centrum boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Free toiletries and hair dryers
    • 40-inch LCD TVs with Netflix, streaming services, and premium channels
    • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Frequently asked questions

Is Hotel Centrum pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Centrum?

As of 23 Shawwal 2026, prices found for a 1-night stay for 2 adults at Hotel Centrum on 23 Dhuʻl-Qiʻdah 2026 start from SAR 300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Centrum?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 300 per vehicle applies.

Where is Hotel Centrum located?

This family-friendly Kraków hotel is located in the historical district, within a 15-minute walk of Nowa Huta Museum and Church of St Bartholomew. M1 Shopping Center and Kraków Plaza are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Centrum Reviews

8.4

Very Good

9.0

Cleanliness

6.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 59 reviews
Rating 8 - Good. 18 out of 59 reviews
Rating 6 - Okay. 11 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and breakfast for a very good prize
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good room, good parking
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant service, nice hotel. Loved the breakfast! thanks for a pleasant stay
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Liked having a shop and trams close by. Nice big window but needs better curtains.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fantastic Staff, Awful Hotel

Let me just start by saying the staff working there were all really friendly, but the hotel is in a poor state. This was one of those situations where everything is so bad you just give up and grit through it. Bed was extremely uncomfortable with broken springs that hurt my body. No top mattress. There was an air vent which was so loud and hard to sleep through. The fridge and ac were also loud but ac could be turned off. There was a pervasive smell of damp and mold in the room. Being asthmatic I would not have made it another night. Bathroom floor was full of short dark hairs. There was so much, had there been a pet in the room before? Either way it had not been cleaned properly. Shower was broken and took forever (I mean several, several minutes) for not-cold water to come and temperature didn't reach beyond lukewarm. The water wouldn't drain so I had to take my cold shower in short bursts waiting for the water to drain slowly in between. Breakfast was really unfresh and awful. The fresh fruit looked several days old and everything was soggy. While there was a lot to chose from it the lowest quality possible. I didn't dare to eat much. Lastly, a large private party held at the hotel that night, unfortunately there was loud music and people walking and talking (and yelling in the corridors all night). Could've been overseen if not for all the other issues. I was unable to comfortably do the things you get a hotel for: sleep, wash and eat. Staff was great at least.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Struttura nuova per arredo e finiture, probabilmente frutto di un recente restyling. Poco curata invece la pulizia giornaliere delle camere, in 5 notti almeno due giorni non hanno riposizionato in camera asciugamani puliti, bagnoschiuma o kit di cortesia utilizzati. Il buffet della colazione scarso nella scelta dolce, ricco invece per quella salata, tutto reintegrato con cura costante dal personale.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotellet låg väldigt bra till i Nowa Huta, spårvagnarna låg nära och till Krakow tog det ca 10 minuter. Hotellet hade väldigt vackra rum, utmärkt städat, väldigt vackra badrum. Frukosten var också utmärkt, väldigt mycket att välja på och fräscht. Rekommenderar starkt.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Banheiro velho sem manutenção. Quarto no subsolo. Barulho
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service

OK för en natt

OK hotell för en natts övernattning. Fick ett rum i källaren med små källarfönster. Rummets lite slitet och inte högsta standard. Tycker ratingen var inte helt korrekt. Trevlig personal med bra service. Jättelik frukostbricka som levererades till rummet. Orkade bara med hälften
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Das Hotel kann ich empfehlen ,super Frühstück ,sauber freundlich naja alles was man für kurz trip braucht allerdings kaum Beleuchtung im Zimmer also sehr dunkel für mich ich denke das könnte man sparsam nehmen…
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft ist zwar in die Jahre gekommen aber machte einen sauberen Eindruck. Zimmer hatte alles was man braucht und Frühstück war klein, aber fein. Einziges Manko war das durchwegs junge Personal der Generation Y-Z, welche eigentlich Englisch können sollten und sich bei der Arbeit nicht gerade überstürzen. Ein Gast machte darauf aufmerksam, dass bei der Kaffeemaschine ein Fehler im Display stand und nur der wurde behoben anstatt gleich zu schauen ob sonst alles in Ordnung ist. Einen Kaffee konnte man runterlassen, dann war der Restebehälter voll. Danach wurde nur dieser geleert und drei Kaffee’s später war das Restwasser voll. Beim Zusehen hat man schon als Gast überlegt sich selbst zu helfen anstatt die dafür zuständige, jungen Dame zu „belästigen“ und sich ihre Begeisterung über den Arbeitsaufwand hinzugeben.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Alles super, vielen Dank 😊
Stayed 4 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kleine kamer koelkast was op slot geen 4 sterren waard
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gym facilities could be better - it was hard for the two of us to exercise at the same time - the room was so tiny. Other than that - all good.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great public transportation and connection with City Center. Clean and comfortable rooms.Very well kept facilities. Delicious breakfast. That was my second stay in Hotel Centrum.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The room I stayed in was really nice and clean and spacious and had all the nice little touches. If I was to have one little say it would be to have darkened blinds, but everything was superb. The staff are extremely helpful and very nice. The food also was very good. A wonderful hotel.
Stayed 5 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
no wifi for bedrooms at the end of the corridor / little noisy (street) / far from the center
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent hotel with very modern amenities, and a great breakfast station. Free parking for those driving in to the region, and tram station to take the tram in to the downtown area is very conveniently located from the hotel.
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Business Short Stay

The staff are very helpful and welcoming. Nothing is every a bother for them. The room is very large but I found the bathroom a little cramped. I didn't like the pillows and found the mattress uncomfortable. For the short business trip and closeness to the place of work it was convenient but limiting as there's not much else in the area.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kontrola pokoju przy wymeldowaniu

Pierwszy raz w życiu spotkała mnie kontrola pokoju przy wymeldowaniu, pan na recepcji poprosił bym poczekał, a ktoś sprawdził pokój i zadzwonił, że ok (oczywiście) - bardzo niemiła i upokarzająca sytuacja, jak prawie w każdym tygodniu gdzieś nocuję, takie podejście do gości spotkałem pierwszy raz - ŻENADA. raczej 3* a nie 4, aczkolwiek pokój przestronny, łóżko wygodne, pokój i łazienka czyste.
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Centrum

Hotel **** ale standard moim zdaniem tylko na ***.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell. Nån fläck på golvet och lite otrevligt område annars jättebra och bra pris.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortowe pokoje

Na dzień dobry recepcja nie zachwyciła, ponieważ bliżej jej tylko i wyłącznie do baru hotelowego przy którym można zamówić drinka ( i oczywiście można to zrobić), ale ogólna ocena hotelu bardzo wysoka. Pokoje komfortowe, bardzo czyste, łazienki również przyjemne, w pokoju sejf, mini barek. Hotel na pewno godny polecenia.