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Holiday Inn Krakow City Centre by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Property amenity
Daily buffet breakfast (PLN 100 per person)
Exterior
View from room
Holiday Inn Krakow City Centre is within walking distance of St. Mary's Basilica and Cloth Hall. It features a bar, gym, TAO TAO Balijskie SPA, two restaurants with outdoor seating, and complimentary in-room WiFi. Business travelers can use 12 meeting spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • 24/7 front desk
The current price is SAR 429
SAR 478 total
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Dining)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Wielopole 4, Kraków, Lesser Poland, 31-072

What's nearby

  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Cloth Hall - 8 min walk - 0.7 km
  • Wawel Castle - 12 min walk - 1.1 km
  • Oskar Schindler Factory - 3 min drive - 2.1 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪The City Restaurant - ‬1 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Coffee Kiosk Krakow - ‬1 min walk
  • ‪Mazaya Falafel - ‬2 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel near Main Market Square
Located close to St. Mary's Basilica and Cloth Hall, Holiday Inn Krakow City Centre by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a Thai massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, light fare, and al fresco dining. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • 12 meeting rooms, a front-desk safe, and outdoor furniture
  • ATM/banking services, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 236 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, Polish

Similar properties

Reception

Radisson Blu Hotel, Krakow

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,003 reviews
The price is SAR 474
SAR 512 total
includes taxes & fees
31 Aug - 1 Sep
Radisson Blu Hotel, Krakow

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (16,684 square feet of space)

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

Is Holiday Inn Krakow City Centre by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Krakow City Centre by IHG?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Holiday Inn Krakow City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Krakow City Centre by IHG?

Check-out is at noon.

Where is Holiday Inn Krakow City Centre by IHG located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of Main Market Square, St. Mary's Basilica, and Cloth Hall. Town Hall Tower and Kraków Barbican are also within 15 minutes. Kraków Główny Station is 21 minutes by foot.

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Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirtikumar

Liked: Amenities
Best part was very near to city centre and room was very specious and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel with a comfortable entrance, large enough to get on and off a taxi with a wheelchair without a rush in such a central Cracow location. Staff were very helpful and rooms were nice and clean.
Stayed 2 nights in Jul 2025

8/10 Good

maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient locay
Stayed 1 night in Jul 2025

10/10 Excellent

Mario V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. Rooms ando bathroom were very clean. Everything ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location right between the old town and Kraków Grzegórzki. Friendly staff, including a helpful concierge and a wide range of sweet and savory options at the breakfast buffet, including vegetarian, halal and gluten free choices. The room was large and had a big firm bed with a very nice bathroom. Would recommend
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm deeply appreciative of Robert's efforts in coordinating our train journey to Berlin through the online platform—no small feat—and for his invaluable guidance with local attractions.
Stayed 3 nights in Jul 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent 3 night stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Giselle

Liked: Cleanliness, amenities
Very friendly staff. Close to historic landmarks. Many dining options around. Definitely recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good value for money. Very welcoming on arrival and check in was easy. Fantastic selection available for breakfast.
Stayed 3 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

Brilliant great hotel and location
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really help staff and well situated for exploring
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. quiet and clean. super close to old town (like a block) and across the street from two great coffee shops (don't need any breakfast buffet). very helpful manager who is looking out for you. GREAT!
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Krakow

Excellent hotel really well placed - few minutes to main square and tram stops outside. Staff were aways polite and attentive, room was big enough and cleaned each day, would recommend and use again.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast Room Service Just perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for city break

Had a lovely short break stay at the Holiday Inn, the hotel is perfectly situated so you can get around easily. The hotel staff were attentive and the breakfast was excellent, meaning we were well set up for the day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at Holiday Inn it was a great location and breakfast was very good. Room was very spacious and clean. This was a surprise trip for my husband’s 60th birthday and we were upgraded to a premier room which we were very happy with and we were very grateful. The concierge at the hotel managed to get us booked at the last minute to Auschwitz-Birkenau for which we are thankful to him.
Stayed 3 nights in May 2025

8/10 Good

Miklos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking operation should be more effective
Stayed 3 nights in Jun 2025

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
no swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel location perfect, hotel itself staff food quality cleanliness excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent staff and great food
Stayed 3 nights in Jan 2024

2/10 Terrible

Brad

Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel at all, we arrived at 10:30 fully knowing and understanding our room would not be ready, however we retuned at 1:30 (politely asking if the room was ready or any updates on a time) and then again at 2:30 but after watching numerous other families and flight crews we asked again and they said our room still wasn’t ready. We finally checked in at 3:38. While not happy at all, I didn’t speak to the manager until I checked out. To be honest I was just going to let it go but after talking with their manager Anna (I’ll leave her last name out in this correspondence) , and not receiving a simple “I’m sorry we couldn’t assist you” or any understanding of my point of view, I felt I had to warn other travelers not to expect to any basic courtesy that you would expect to receive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the old town and the jewish quarter for comvenience. Very comfortable and clean
Stayed 4 nights in Dec 2024