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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
Pet-friendly Kraków hotel connected to the convention center, a quick walk to Tauron Arena Kraków

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Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Exterior
Reception
Lobby
Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
The current price is SAR 322
SAR 347 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Rainfall showerhead
Hair dryer
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Guest)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Family Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Rainfall showerhead
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

King, Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area | LCD TV

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
Bathrobes
  • 128 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Business Lounge Access

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, Non Smoking, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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9.4 out of 10, Exceptional, 463 reviews
The price is SAR 428
SAR 462 total
includes taxes & fees
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About the neighborhood

Map
ul. Dabska 5, Kraków, 31-572

What's nearby

  • Tauron Arena Kraków - 8 min walk - 0.7 km
  • Oskar Schindler Factory - 6 min drive - 3.5 km
  • Main Market Square - 6 min drive - 3.2 km
  • Cloth Hall - 7 min drive - 3.9 km
  • Wawel Castle - 8 min drive - 4.6 km

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Angelo’s Caffe - ‬16 min walk
  • ‪Bar Mleczny "Miła - ‬15 min walk
  • ‪5th Avenue - ‬4 min walk
  • ‪Lam Hong. Bar orientalny - ‬17 min walk
  • ‪Pino Italia - ‬16 min walk

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

Upscale hotel near Tauron Arena Kraków
Located close to Oskar Schindler Factory and Old Synagogue, DoubleTree by Hilton Krakow Hotel & Convention Center provides a coffee shop/cafe, a hair salon, and a library. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a facial, or a body wrap. Be sure to enjoy a meal at 5th Avenue Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool with sun loungers and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and a banquet hall
  • A computer station, a ballroom, and a front-desk safe
Room features
All 232 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with hair dryers and shampoo
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Polish, Russian

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Property amenity

Mercure Krakow Fabryczna City

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
9.4 out of 10, Exceptional, 142 reviews
The price is SAR 383
SAR 413 total
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,452 square feet of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day
Cribs (infant beds) are available for PLN 80.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree by Hilton Krakow Hotel & Convention Center pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of PLN 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Krakow Hotel & Convention Center?

Self parking is available for PLN 60 per day.

What time is check-in at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Krakow Hotel & Convention Center located?

Located in Dąbie, this hotel is 0.5 mi (0.7 km) from Tauron Arena Kraków and within 3 mi (5 km) of Kraków Barbican and Oskar Schindler Factory. Old Synagogue and Main Market Square are also within 3 mi (5 km).

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DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 468 reviews
Rating 8 - Good. 99 out of 468 reviews
Rating 6 - Okay. 25 out of 468 reviews
Rating 4 - Poor. 5 out of 468 reviews
Rating 2 - Terrible. 5 out of 468 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel Vagner

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2023

10/10 Excellent

Timothy

Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect stay, I recommend
Stayed 4 nights in Sep 2023

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the staff was very friendly, the accommodation was very good. I would recommend this hotel for sure. Hopefully till the next time
Stayed 3 nights in Jul 2023

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an inconvenience but everything else about this property was EXCELLENT. pool, gym, restaurant, rooms, staff EXCELLENT
Stayed 11 nights in Aug 2023

8/10 Good

Namrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-They organized a Wine and some nice refreshments for our honeymoon. I really appreciated that. -Breakfast was good. They have a live counter for nice omelet. -2 EV charger on site. That was very convenient. -Nice jacuzzi and sauna and hammam. We quite enjoyed that. -Room was nice and very clean. -Bathroom as also very nice and clean. -We went to the downtown with Taxi and it costed us 24 PLN. So it is very convenient if you have a car or commute by taxi. We did not check how far was the public transportation so I cant comment on that.
Stayed 2 nights in Apr 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend. I will be back

Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for events at Tauron Arena, but a bit out of the town centre
Stayed 3 nights in Oct 2022

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If it wasn't for the barking dog next door to me my stay would have been perfect.
Stayed 5 nights in Feb 2024

8/10 Good

Runar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Tauron arena

we had a amazing trip to Krakow and attended the Handball championship in Tauron Arena. The location is a little off site if you will just be in the city center but it was great for our purpose.
Stayed 4 nights in Jan 2023

8/10 Good

Augustine

Liked: Cleanliness, property conditions & facilities
Very clean rooms. No restaurants nearby
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient and comfortable stay Would do it again Maybe soon
Stayed 24 nights in Jul 2022

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!
Stayed 1 night in Aug 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was ok
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room service fails

No room service 24/7. That sucks a lot!
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Disliked: Staff & service, room comfort
Terrible Management. Did not provided access to all amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place I was happy except the shower drain in the handicapped shower was blocked. There was water everywhere as a result. I informed the staff as I did not realize this until the morning as I showered.
Stayed 1 night in Jul 2022

10/10 Excellent

Karina Søderberg

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025