See all properties

Centara Grand Beach Resort & Villas Krabi

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, sun loungers
Property video
1 bedroom, premium bedding, minibar, in-room safe
TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING | 1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot Tub
  • Bar
  • Breakfast available

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Ocean Facing)

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

7.8 out of 10
Good
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds (Ocean Facing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

1 bedroom, premium bedding, minibar, in-room safe

Premium Deluxe Spa Ocean View - Double Double (Club)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

8.2 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

1 bedroom, premium bedding, minibar, in-room safe

Villa, 1 Bedroom, Private Pool, Ocean View (King)

Highlights

Furnished balcony
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

1 bedroom, premium bedding, minibar, in-room safe

Villa, 2 Bedrooms, Private Pool, Beachfront

Highlights

Furnished balcony
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

7.0 out of 10
Good
(16 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

1 bedroom, premium bedding, minibar, in-room safe

Villa, 1 Bedroom, Private Pool, Beachfront (King)

Highlights

Furnished balcony
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

You may also like

Ad
2 restaurants, lunch, dinner, brunch served; international cuisine

Holiday Ao Nang Beach Resort Krabi

Ao Nang
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.2 out of 10, Very Good, 454 reviews
Holiday Ao Nang Beach Resort Krabi

About the neighborhood

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000

What's nearby

  • Ao Phai Plong Beach - 1 min walk - 0.0 km
  • Pai Plong Bay - 1 min walk - 0.0 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪RCA Ao Nang - ‬18 min walk
  • ‪The Omelet Restaurant - ‬10 min walk
  • ‪Last fisherman bar - ‬9 min walk
  • Coast Beach Club & Bistro Krabi Centara Grand
  • ‪Beach Bar - ‬15 min walk

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury family-friendly resort near Ao Nang Beach
Near West Railay Beach, Centara Grand Beach Resort & Villas Krabi provides a free roundtrip airport shuttle, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a Thai massage, a facial, or aromatherapy at Spa Cenvaree, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, beach volleyball, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free ferry terminal shuttle, and supervised childcare (surcharge)
  • Free newspapers, beach towels, and concierge services
  • 1 meeting room, a 24-hour front desk, and wedding services
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 192 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch LCD TVs with satellite channels
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 311 reviews
The price is SAR 340
SAR 403 total
includes taxes & fees
3 Jul - 4 Jul
Centara Ao Nang Beach Resort & Spa Krabi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 floors
  • 30 buildings
  • Banquet hall
  • Built in 2006
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
The following facilities are closed on Tuesday and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 3649.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1219.09 for adults and THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Frequently asked questions

Does Centara Grand Beach Resort & Villas Krabi have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Centara Grand Beach Resort & Villas Krabi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Centara Grand Beach Resort & Villas Krabi?

This resort doesn't offer parking.

What time is check-in at Centara Grand Beach Resort & Villas Krabi?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Centara Grand Beach Resort & Villas Krabi?

Check-out is at 11 AM.

Does Centara Grand Beach Resort & Villas Krabi provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:30 AM–10:30 PM at scheduled times.

Where is Centara Grand Beach Resort & Villas Krabi located?

Located in Ao Nang, this beachfront resort is in a national park and within a 15-minute walk of Ao Phai Plong Beach and Ao Nang Beach. West Railay Beach is 3 mi (4.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning view to the beach and rock formations
Stayed 4 nights in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Set amongst limestone hills on their own private beach. Really special property.
Stayed 1 night in May 2025

8/10 Good

edward

Liked: Cleanliness
The property is beautiful but it can use an updating as soe parts seem to need some cosmetic repairs or updates. Overall we had a good stay. Great for families or for couples. My only concern was the water quaility in the ocean is told to be risky due to untreated drainage from the neighboring Aonang beach town that does not treat their water well. We did not swim in the ocean for fear of contamination.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort sits inside a national park
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, totally relaxing and spectacular environment with fantastic dining options to cater all needs. All of the staff were extremely welcoming and friendly, nothing was too much for them. Great food throughout the restaurants, particularly great experience at the teppanyaki table where the chef was amazing!
Stayed 8 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort beach experience. Superb site, first class accommodations.
Stayed 2 nights in Feb 2025

4/10 Poor

Amaz

Na
Stayed 2 nights in May 2025

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. We enjoyed our stay at centara. We recommend this resort to our family and friends and are going to come back.
Stayed 2 nights in Mar 2025

8/10 Good

Dpbetlehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use so renovation but you can’t beat the views from the pool.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is getting old and needs renovation and the service from staff and waiters was not the best. Amazing location and good pool facilities.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for an excellent stay! 🙏🙏
Stayed 2 nights in Mar 2025

10/10 Excellent

Liza-Marie

Liked: Amenities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

Makhan

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Dec 2024

6/10 Okay

Roshini

Disliked: Cleanliness, property conditions & facilities
Location is the one redeeming factor. The rooms lack maintenance. The photos of “ocean facing” rooms are a little deceiving. We paid extra to get a room in this category and our view was that of the building in front of us. Very few of the staff speak fluent english and the communication was a little lackluster
Stayed 2 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having monkeys visit our balcony.
Stayed 7 nights in Feb 2025

6/10 Okay

Mathias

Liked: Staff & service

Great if it was four stars

Great hotel and location, but the hotel needs a facelift. Rooms are old, many defect things, very dark bathroom.
Stayed 7 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, amenities
If you are looking for a quiet break with stunning views, this is perfect
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort with a beautiful beach and surroundings. Food and drinks too expensive though compared to Ao Nang.
Stayed 10 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! Service was exceptional. Quiet and secluded.
Stayed 2 nights in Jan 2025

10/10 Excellent

Germany

Liked: Cleanliness, staff & service, property conditions & facilities
I think this hotel is the only one resort hotel in Krabi, people were so nice and delicious breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

ED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 10 stars if I could. Super friendly staff, but the room and location (view) was off the charts! Pictures can’t explain the beauty here. You also get monkeys (spectacled langurs), one outside our room and 4 in a palm tree next to us during breakfast this morning! We also got elephants made out of towels and flowers when we came back from Phi Phi Island! I love this place!
Stayed 3 nights in Feb 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic!

Beautiful setting and gorgeous room Spa service was also fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property! Jungle meets the sea!

Beautiful resort on an amazing western facing point. Jungle meets the ocean! A little pricey for food and beverages on property, but everything was very good. Looking for a peaceful, easy, vacation spot. Its great!
Stayed 4 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. Only negative is that there is no late checkout.
Stayed 3 nights in Nov 2024

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property was probably beautiful when it first opened but it is now run-down & needs maintenance. The location is stunning, as it's set within a national park. There are monkeys around, so beware! The staff were very friendly and helpful. The lounge access was well worth the upgrade as the afternoon tea and evening cocktail hour had a nice selection of items. Breakfast was just average for us but there is a lot of options to chose from.
Stayed 4 nights in Jan 2025