Search Resorts in Kota Kinabalu

"clogged sink in my room at the Kinabalu View wing"

"Friendly and knowledgeable staff."

"Some furniture a little aged. Bathtub stopper doesn’t work. WiFi is the absolute worst of any 5star hotel I’ve ever been in. Keeps kicking u out every time you closed the phone. Have to relog in EVERY time you turn on the phone. Cell signals sucks so u are reliant on the wifi. But overall great value for such a large oceanfront suite. Location cannot be beat. Amenity is awesome and views are great. "

"Fantastic location and such helpful friendly staff"

"The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash. "

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"The shuttle boat leaves at 12:30, and checkin is at 14:00? I can only guess it's a cash grab to force people to get lunch at the hotel's restaurant. Checkin was chaotic. We had to wait for an hour for our room to be ready. Hotel staff put us in an un-airconditioned room to sweat in the heat along with the remanence of that day's breakfast that was still scattered on the floor. When our room was ready, we were taken to the reception to the nicely air-conditioned and scented waiting room to...

"Need wheel chair access"

"The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel."

"Kindly need extra park lot for car especially for family stay. Tq "

"We were quite disappointed with our stay. We arrived and only after contacting the property via phone, being asked to send a whatsapp message and sending proof of identity, were we given check in instructions and help actually finding the entrance to the property. Taxis will drop you outside an appartment/shop complex and it's not clear initially where to go. You are only given one access key, which you need to get in and out the building, and requests for a second one were denied, so if...