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"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"Well planned room, excellent service, great amenities and fantastic location. "

"Shuttle service to the train station. Kawaguch lake is within 10 mins of walk from the hotel. Nice roof with view of Fujisan. "

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."

"Clean with everything promised "

"Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer "

"Great view"

"Really amazing and restful stay. We stayed for three nights and felt very refreshed after the stay, having experienced the delicious food offered and enjoyable activities (we did the early morning canoeing, aerial stretching and rented a bike to cycle around the lake). This hotel is not for people squirmish about bugs or those looking for extreme lux. This hotel is for people seeking lush greenery, great views, and taking time to detach and relax. "

"good location that is on many bus routes around the area and near fuji-q highland station."