8/10 Good
Kira F.
24 Jum. I, 2024
Liked: Cleanliness
Nice Stay With Slight Problems
Check-in was a nightmare: messaged the team 2 hours after check-in time (5pm) & told them we're arriving at 5:45. They then decide to tell me I need to submit information before check-in. This should have been done days before. Location was great: driving distance to Reykjavik with 2 cafes and grocery stores nearby. The VRBO was equipped with a small kitchenette, a table, 2 twins, and a sofa bed. However, we couldn't get the sofa bed open so my friend just slept on the couch. Bathroom was clean, except that the shower quickly fills with water. We were only given 3 towels, 2 hand towels, and a floor mat for 3 people for 5 days. We used a towel to mop up water from the shower, contacted the rental team and they gave us the code to the storage closet for more towels. We were startled to find a strange man meditating in the closet. After trying to communicate with him for a minute or two with no reply, he finally allowed us to grab what we needed. Realizing we needed more towels, we went back the next morning, looked into the window, and found him sleeping on the ground. Came back again that night and he was there again meditating. When I contacted the team, they said they would check the cameras but it might be one of their team members. Why allow your team member to sleep in the storage closet the your apartment complex, but then give the code to renters? Never heard back from them regarding this incident. Overall, a good rental that gave us a place to sleep for our trip.
Kira F.
Stayed 4 nights in May 2024