"We were here for a week in July, the offer was reasonably priced for a 5 star hotel. Taj is a comfortable welcoming hotel. It has the perks of 5 star and I feel the staff try hard to make you feel part of the family, which is very nice. You can see it is an older hotel, currently undergoing some renovation so only one lift was working. However this was not a major issue. If you are looking for five-star luxury plus, I don't think this is necessarily the place. However if you are looking for a place where people are friendly, keen to help, and the facilities are good with a comfortable stay, this may be what you would like. I have commented separately about the absolutely wonderful experience I had using the pool for my daily swim and the steam room and gym area. Satish and Sajid, the staff are amazing and I really enjoyed this part of my day. The pool is one of the best pools I have swum in over the years.
One thing I would say is that it seems the hotel is used for conferences. There isn't a lot of seating area in the reception so if you want to leave the room and go and be comfortable somewhere while you are waiting, I think it might be useful to have some areas where guests could sit as it can get quite crowded"
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