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"Friendly, very comfortable"

"This was a quaint hotel that is very convenient to the airport. I stayed here for one night after arriving in Maun the day before going on a safari. The hotel was clean and quiet. The room was basic but clean. The TV was a little wonky (but I think it was my specific TV because the one in my parents' room was fine). I had chosen a regular room and it was comfortable enough for me. My parents' choose a river view room, but found when they arrived that the river was dry, so it was more or less just looking at a grassy area. The restaurant at the lodge was very good! It's an open air restaurant (with covered sections), so it is almost magical on a nice night. They had a fire pit lit and it was just a beautiful experience. I didn't go to the pool, but I looked at it and it seemed like a nice pool area."

"DO NOT BOOK THIS HOTEL THROUGH EXPEDIA!!!! The hotel exists but states they do not have a contract with Expedia. We showed up to our pre-paid booking confirmed by Expedia and the hotel told us that our booking didn’t exist due to not having an agreement with Expedia. The hotel was fully booked which left us out a lot of money, which the hotel also mentioned was not consistent with their rate which was multiple times lower than the noted rate through Expedia. Expedia did not refund us because they couldn’t get a hold of the facility. You would think that not being able to contact the property would suggest the fraud. No refund for us through Expedia. This is absolutely disappointing and we will not be using Expedia again for any form of travel. Stick to Bookings.com. "

"Staff is helpful, room is good and clean. I know we are in Botswana and I don’t expect air conditioner for rooms because electric power is from solar panel. I hope hotel can keep in mind one very important thing: don’t supply spaghetti made of yuca, for many people including us, this yuca will cause severe food allergy, which lasted for two days. "

"Check in was really messy. We arrived a bit early, but they used around 15min just to find our bookings, then they used another 10min to find out if some rooms where ready, in the end we just left to go for lunch another place to give them time to sort out some rooms. When we came back 1h45min later they had still not found us some rooms. Took another 20mins for them to check us in! By which time we had just 10mins for the 3 of us to get a shower and go to the airport to do the helicopter trip we had booked. Otherwise hotel was good, just that it was really noisy when people talked outside rooms."

"The staff was great and very helpful. The property was a bit shabby in places, but still very comfortable. Food was creative and good, needed a bit more effort to be excellent. "

"Bad condition, a lot of stuff was broken."