"Absolutely amazing stay at Shangri-La Colombo! The hotel is stunning and super comfortable, but what really stood out was the incredible service. Special thanks to Nisal at the front desk—so professional and helpful—and Ishani in the lobby lounge, who was warm, friendly, and made us feel truly welcome. ..."

"Very good customer service, clean, good location and a lovely room. I was impressed. I would definitely use this hotel if visiting Colombo again."

"Short flying visit."

"Everyone was so kind. Staff was really excellent going the extra mile. Even leaving notes and colors for my daughter in the room"

"We stayed for two weeks in The Kingsbury and it was incredible. It was our first time in Sri Lanka and we chose to stay in The Kingsbury because we were attending a wedding there. The service was amazing, the staff cannot do enough for you; holding doors open for you before you get to them, wishing ..."

"Amazing room all hotel staff very professional Roof bar and pool great place to relax but bar staff slacking somewhat in work ethic"