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"Great time!"

"ideal location "

"Very convenient and nice"

"We’ve been long-time fans of Keio Plaza Hotel Tokyo, and it continues to be our go-to choice whenever we visit the city. We always book the Grand Premier rooms with Lounge access and daily breakfast, and it's consistently a luxurious and comfortable experience that we truly look forward to. During this recent stay, we did encounter some issues with our initial room. However, we were very impressed by the responsiveness and professionalism of the Premier Lounge staff, who reached out the same evening and arranged for a room change the following day. Their attentiveness and care made all the difference and reminded us why we continue to return to this hotel year after year. One small disappointment this time was that, as our stay was under 7 nights, we didn’t receive the usual welcome amenity that we had come to appreciate on previous visits. While we understand the policy, it’s a thoughtful touch that adds a special start to our stay, and we hope this can be reconsidered in the future for returning guests. That said, we absolutely loved the Premier Lounge and spent a lot of time there. The lounge staff were exceptional—gracious, professional, and always ready to assist with a smile."

"Good facilities, right next to Kinshicho station"

"I lost my AirPods in my room and when I went back 7 hours later. They looked and found my AirPods. Excellent service! I’ve lost a lot more in hotels around the world and never seen the item again. "

"Excellent service and friendly staff. Facilities are kept very clean."

"This hotel is next to a major shipping with multiple food courts and a grocery store at the basement levelnof the mall. Also, has easy and excellent access to the gteater Tokyo subway system. The only down side tobthis hotel is the poor English fluency of the hotel staff. "

"Very nice hotel with comfortable beds. Pillows were a bit odd, with half normal pillow and half weighted. Good size room and easy check in/out process. Very easy access from the airport. "